Service Advisor

GGS Eurotech Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Selangor is looking for an enthusiastic individual to join their team. The candidate will greet customers, assess vehicle issues, and provide guidance on repairs based on manufacturer guidelines. Responsibilities include managing service appointments, providing cost estimates, and maintaining accurate service records. This role offers a great opportunity for fresh graduates and requires effective communication skills in both Bahasa Malaysia and English. The company provides various benefits including EPF/SOCSO, medical leave, and bonus incentives.

Benefits

EPF/SOCSO

Annual and Medical Leave

Personal or Medical Insurance

Company Trip

Panel Clinic

Incentive

Commission

Overtime

Bonus

Increments

Qualifications

• Candidate must possess at least a Primary / Secondary School / SPM / 'O' level.
• Fresh graduate is welcome to apply.
• Able to communicate in Bahasa Malaysia and English.
• Good customer service and communication skills.

Responsibilities

• Greet customers, assess their vehicle issues, and provide information about services.
• Advise customers on necessary repairs and maintenance based on their vehicle's needs.
• Provide cost estimates for services and communicate any changes to the initial quote.
• Manage service appointments and ensure efficient workflow in the service department.
• Communicate with customers about the status of their vehicle.

Skills

Good customer service skills

Effective communication

Automotive knowledge

Fluent in Bahasa Malaysia

Fluent in English

Education

At least SPM or equivalent

Diploma in any field

Job description

Requirements

• Candidate must possess at least a Primary / Secondary School / SPM / 'O' level, Higher Secondary/ STPM / 'A Level / Pre-U, Diploma, Advanced / Higher / Graduate Diploma, any field
• Fresh graduate is welcome to apply
• Able to communicate in Bahasa Malaysia and English
• Having automotive knowledge
• Good customer service and communication skills

Responsibilities

• Greet customers, assess their vehicle issues, and provide information about services.
• Advise customers on necessary repairs and maintenance based on their vehicle's needs and manufacturer guidelines.
• Provide cost estimates for services and communicate any changes to the initial quote.
• Manage service appointments and ensure efficient workflow in the service department.
• Communicate with customers about the status of their vehicle and notify them when services are complete.
• Collaborate with technicians to ensure timely and accurate service delivery.
• Maintain accurate records of services performed and customer interactions.

Benefits

• EPF/SOCSO
• Annual and Medical Leave
• Personal or Medical Insurance
• Company Trip
• Panel Clinic
• Incentive
• Commission
• Overtime
• Bonus
• Increments