Service Advisor

Indah Utara; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An automotive service centre is seeking a Service Admin in Penang, Malaysia. The role involves vital support for service operations, managing administrative tasks, and coordinating between various teams. Ideal candidates should have a minimum SPM/Diploma, 1–2 years of relevant experience, and proficiency in Microsoft Office. This position ensures the smooth operation of service activities by handling customer interactions and preparation of performance reports.

Qualifications

• Minimum SPM/Diploma in Business, Administration, or related field.
• At least 1–2 years of experience in administrative or service support.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Manage service-related administrative tasks such as job cards and invoices.
• Coordinate between service advisors, workshop team, and parts department.
• Prepare daily and monthly service performance reports.

Skills

Good communication skills

Interpersonal skills

Organized

Multitasking

Education

SPM/Diploma in Business, Administration, or related field

Tools

Microsoft Office

Excel

Job description

Join Indah Utara Auto Service Centre Sdn. Bhd. as a Service Admin, where you’ll provide vital administrative and coordination support to ensure smooth and efficient service operations.

Key Responsibilities

• Manage service-related administrative tasks such as job cards, invoices, and customer records
• Coordinate between the service advisors, workshop team, and parts department
• Handle customer calls, appointment bookings, and service follow-ups
• Prepare daily and monthly service performance reports
• Ensure all documents are properly filed and updated in the system
• Support the Service Manager in daily operational needs

Requirements

• Minimum SPM/Diploma in Business, Administration, or related field
• At least 1–2 years of experience in administrative or service support (automotive preferred)
• Good communication and interpersonal skills
• Proficient in Microsoft Office and Excel
• Organized, responsible, and able to multitask in a fast-paced environment