Automotive Service Advisor — Premium Car Brands

Munich Precision; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service centre in Malaysia is seeking a Customer Service Advisor to assist customers in repairing premium cars like BMW and Mercedes-Benz. The ideal candidate should possess strong interpersonal skills, a positive attitude, and the ability to handle appointment planning and invoicing. Technical knowledge is beneficial but not essential. The role requires accurate execution of tasks and flexibility to manage unexpected situations, ensuring customer satisfaction and trust.

Qualifications

• Strong interpersonal skills to assist customers.
• Well organized, capable of handling appointment planning.
• Good administration skills for invoicing and quotations.

Responsibilities

• Assist customers and create trusted relationships.
• Handle appointment planning and open repair orders.
• Execute tasks accurately and timely.

Skills

Interpersonal skills

Positive attitude

Friendly personality

Good administration skills

Phone skills

Keyboard skills

Job description

A leading automotive service centre in Malaysia is seeking a Customer Service Advisor to assist customers in repairing premium cars like BMW and Mercedes-Benz. The ideal candidate should possess strong interpersonal skills, a positive attitude, and the ability to handle appointment planning and invoicing. Technical knowledge is beneficial but not essential. The role requires accurate execution of tasks and flexibility to manage unexpected situations, ensuring customer satisfaction and trust.