Customer-Centric Automotive Service Advisor

Top Zone Auto Gallery Sdn Bhd; Seberang Perai; On-site; MYR 25,000 - 35,000; Full time

Job summary

An automotive dealership is seeking a dedicated Service Advisor in Penang. The ideal candidate will have 1-2 years of experience in a customer-facing role within the automotive industry, demonstrating strong communication and problem-solving skills. Responsibilities include providing customer service, managing service appointments, and liaising with technicians. The company offers competitive remuneration and a supportive work environment with opportunities for professional development.

Benefits

Competitive remuneration

Professional development opportunities

Supportive work environment

Qualifications

• Minimum 1-2 years of experience in a customer-facing role, preferably in the automotive industry.
• Strong communication and interpersonal skills to effectively interact with customers.
• Proficient in using computer systems and software applications.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Accurately diagnose vehicle issues and provide cost estimates.
• Manage scheduling of service appointments and customer vehicles.

Skills

Customer service

Communication skills

Problem-solving

Multitasking

Job description

An automotive dealership is seeking a dedicated Service Advisor in Penang. The ideal candidate will have 1-2 years of experience in a customer-facing role within the automotive industry, demonstrating strong communication and problem-solving skills. Responsibilities include providing customer service, managing service appointments, and liaising with technicians. The company offers competitive remuneration and a supportive work environment with opportunities for professional development.