Service Advisor

Indah Utara; Alor Merah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service center in Alor Merah is seeking a Service Admin to provide essential administrative and coordination support. Responsibilities include managing job cards, invoices, and customer records, as well as coordinating between the service team and customers. The ideal candidate should have a minimum SPM/Diploma in Business or Administration, alongside 1-2 years of relevant experience and proficiency in Microsoft Office. If you're organized and able to multitask in a fast-paced environment, this job is for you.

Qualifications

• Minimum SPM/Diploma in Business, Administration, or related field.
• At least 1–2 years of experience in administrative or service support.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Manage service-related administrative tasks like job cards and invoices.
• Coordinate between service advisors, workshop team, and parts department.
• Handle customer calls and appointment bookings.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Education

SPM/Diploma in Business or Administration

Tools

Microsoft Office

Excel

Job description

Join Indah Utara Auto Service Centre Sdn. Bhd. as a Service Admin, where you’ll provide vital administrative and coordination support to ensure smooth and efficient service operations.

Key Responsibilities

• Manage service-related administrative tasks such as job cards, invoices, and customer records
• Coordinate between the service advisors, workshop team, and parts department
• Handle customer calls, appointment bookings, and service follow-ups
• Prepare daily and monthly service performance reports
• Ensure all documents are properly filed and updated in the system
• Support the Service Manager in daily operational needs

Requirements

• Minimum SPM/Diploma in Business, Administration, or related field
• At least 1–2 years of experience in administrative or service support (automotive preferred)
• Good communication and interpersonal skills
• Proficient in Microsoft Office and Excel
• Organized, responsible, and able to multitask in a fast-paced environment