Deposit Relationship Manager

RHB Banking Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A financial institution located in Kuala Lumpur is seeking a dedicated professional to manage SME deposit growth and strategy. The role requires a minimum of 3 years of experience in sales and marketing, with a focus on corporate sales. Responsibilities include managing a portfolio of non-borrowing SMEs, executing growth strategies, and ensuring compliance with bank policies. The successful candidate will play a crucial role in enhancing customer relationships and increasing market share for SME deposits.

Qualifications

• Minimum 3 years of experience in sales and marketing, preferably with corporate sales experience.

Responsibilities

• Responsible for SME deposit growth and strategy.
• Manage and acquire a portfolio of non-borrowing NTB and non-borrowing SME HVC.
• Execute growth strategies for SME deposits for the Region.
• Increase market share of SME deposits.
• Customer relationship management to ensure highest service levels.
• Acquire and nurture a list of corporations for payroll through employee salary bank switching.
• Develop and implement sales strategy to achieve deposit growth budget.
• Liaise with deposit product development team on campaigns and launches.
• Drive joint marketing efforts with various SBGs.
• Increase earnings potential and revenue relationships with customers.
• Formulate and execute account plans to increase earnings potential.
• Provide reporting required by SME department including sales update reports.
• Ensure timely delivery of customer solutions.
• Ensure compliance with code of ethics during sales processes.
• Adhere to audit, risk, and compliance standards set by the Bank.

Job description

PRIMARY OBJECTIVE

• Responsible for SME deposit growth and strategy
• Manage and acquire a portfolio of non-borrowing NTB and non borrowing SME HVC
• Execute growth strategies for SME deposits for the Region
• To increase market share of SME deposits
• Customer relationship management and interface to ensure highest service levels

Responsibilities

Sales Planning & Activities

• To acquire and nurture a list of corporations to sign-up Payroll through switching of employee salary bank
• Develop and implement sales strategy to achieve deposit growth budget for the Region focusing on top SME non-borrowing portfolio
• Liaise with deposit product development team on new campaigns and new product launches
• Drive joint marketing effort with various SBGs
• Develop and increase earnings potential and revenue relationships with customer through maintaining the relationship and servicing of customers’ needs
• Formulate, complete and execute account plans for customers to increase earning potential and revenue relationships
• To increase market share of SME deposits

Sales Management

• Provide all reporting required by SME department such as weekly sales update reports include new sign-up payroll companies, on-boarding status & road shows
• Ensure timely and quality delivery of customer solution

Operations & Compliance

• Ensure compliance of code of ethics during sales process and activities
• Adhere to audit, risk and compliance standards & policies set by the Bank

Preferred level of Experience (by years/function/industry)

• Minimum 3 years of experience in sales and marketing preferable with corporate sales experience