Senior Commercial Specialist (Automotive MNC)

Michael Page; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global automotive supplier is seeking a Senior Specialist, Commercial in Shah Alam, Malaysia. This role focuses on managing customer accounts and leading the RFQ process while ensuring sales growth and customer satisfaction. Ideal candidates should possess a Bachelor's degree and at least 3 years of sales experience, particularly within the automotive sector. Strong communication skills, a customer-centric approach, and proficiency in Microsoft Office are essential. The position offers a competitive salary package and attractive benefits including medical insurance and annual leave.

Benefits

Competitive salary package

16% EPF contributions

16 days of annual leave

Comprehensive medical insurance

Qualifications

• Minimum of 3 years' experience in sales, ideally within the automotive sector.
• Strong understanding of market dynamics.
• Self-motivated and results-oriented individual.

Responsibilities

• Lead the Request for Quotation (RFQ) process and ensure timely follow-up.
• Manage customer accounts to meet sales and gross margin objectives.
• Deliver effective after-sales support to maintain customer satisfaction.

Skills

Sales experience

Customer-centric approach

Excellent communication skills

Analytical abilities

Program management

Microsoft Office proficiency

Education

Bachelor's degree in Business Administration, Marketing, or a related discipline

Job description

• Opportunity to be part of a global company in the automotive industry
• Strong clientele pool with a market leader

About Our Client

The company is a well-established Tier 1 supplier within the automotive industry. It is known for its innovative approach to delivering high-quality solutions and fostering a professional and collaborative work environment.

Job Description

• Lead the Request for Quotation (RFQ) process, ensuring timely follow-up on team deliverables, conducting analysis, and compiling results.
• Develop and present key business materials such as the Target Business List, Program Start documentation, and Quote & Go decks to leadership.
• Manage assigned customer accounts to meet sales, gross margin, and collection objectives.
• Identify and cultivate new customers and sales channels to support ongoing business growth.
• Deliver effective after-sales support to maintain customer satisfaction and service quality, actively incorporating customer feedback.
• Monitor market trends, competitor activities, industry developments, and customer outlook to inform strategic decisions.
• Execute internal initiatives and projects in alignment with company goals and strategies.
• Lead pricing negotiations and formalize agreements/contracts for new product development within the defined business scope, subject to Executive Committee approval.
• Support Accounts Receivable (AR) by ensuring timely monthly payments from customers.
• Assist the Finance team in business planning, including reviewing and issuing quotations, negotiating pricing, payment terms, Engineering Design & Development (ED&D) costs, and economic recovery components.
• Lead commercial negotiations related to engineering changes, ensuring program profitability.
• Prepare and maintain regular sales reports, including weekly updates and monthly performance summaries.

The Successful Applicant

A successful Senior Specialist, Commercial should have:

• Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Minimum of 3 years' experience in sales, ideally within the automotive sector.
• Strong understanding of market dynamics with a customer-centric approach.
• Self-motivated and results-oriented, capable of working independently with minimal supervision.
• Excellent communication and interpersonal skills, adaptable to diverse client interactions.
• A proactive team player with a strong sense of initiative and accountability.
• Basic knowledge of finance, cost analysis, and contractual/legal terms.
• Strong analytical abilities for data gathering and reporting.
• Skilled in program management and coordinating cross-functional teams.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
• Must possess own transportation and be willing to travel as needed.
• Fluency in English is required; proficiency in Mandarin is an advantage due to client engagement.
• Primary work location is Shah Alam; candidates must be open to relocating to Tanjung Malim.

What's on Offer

• Competitive salary package.
• Attractive benefits, including 16% EPF contributions and 16 days of annual leave.
• Comprehensive medical insurance coverage.
• Opportunity to work in a large organization within the automotive industry.

If you are passionate about sales and ready to take on a challenging role as a Senior Specialist, Commercial in Selangor, we encourage you to apply today!