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Office jobs in Malaysia
Hybrid Social Media Strategist: Engagement & Growth
UNAVAILABLE
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Hybrid Social Media Strategist: Engagement & Growth
UNAVAILABLE
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
30+ days ago
Job description
Responsibilities
- Manage content for social media conversations and activities
- Maintain a good relationship between the client and the agency
- Manage VOC (voice of the consumer) and upscale as necessary and appropriate; monitor conversations and user-generated comments and upscale to internal and client stakeholders as necessary
- Post content for feeds and discussion-starter topics including writing Facebook status updates, tweets, blog posts, etc. in alignment with global/local client social strategies
- Manage daily operations of page/channel including themes/skin/layout changes when appropriate
- Maintain editorial calendars
- Adhere to the standard practices guide for social channel responsibilities and guidelines
- Review and respond to user-generated comments in order to foster a positive community and add value to the users’ experience as outlined in the schedule
- Enforce Social Media Guidelines as defined by global/local client social media strategies
- Identify, locate and engage advocates and influencers within the various social community sites to foster dialogue and allow discussions about client’s products and promotions/campaigns
- Pull and interpret data using a basic analytics report template during campaign/promotions to highlight key findings from social media forums; key areas of the report template may include:- Activity on pages/channel management- Community activity (fans, posts, comments, conversation topics, etc)- Moderation actions (posts, comments and content removal and/or banning)
Additional Information
- Generous leave entitlements, including birthday leave, rest day and family care leave.
- Office closure for World Mental Health Day 10th October.
- Additional Company closure for all 4 major festive Celebrations
- Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
- Life and personal accident insurance and group hospitalization and surgery.
- A hybrid working schedule and with Friday disconnects.
- Rest Relax & Recharge - office closure last week of December every year.
- Phone Allowance
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.