Receptionist Cum Administrative Assistant

SGS; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global testing and certification firm in Malaysia is seeking a Front Desk Associate to manage calls and walk-in visitors, support administration tasks, and ensure compliance with quality standards. Candidates should have at least 2 years of experience in a front desk environment and strong communication skills in English. This full-time position offers a professional working environment.

Qualifications

• 2 years or more experience in a front desk environment.
• Presentable and has a good personality.
• Reasonably good in communication and able to read/write in English.

Responsibilities

• Attend incoming telephone calls and walk-in visitors professionally.
• Support administrative tasks in the branch.
• Ensure compliance with Quality Management System and HSE Policy.

Skills

Communication skills

Good typing skills

Customer service

Ability to work independently

Education

Secondary / SPM or Certificate / Diploma

Job description

• Full-time

Company Description

SGS is the world's largest testing, inspection and certification company and we employ over 94,000 people. Working as a core member of our IT Centre of Excellence, you will work on the development of Software applications which will be used across our global network of laboratories and functions.

Job Description

• To attend incoming telephone calls and walk-in visitors in a professional corporate image.
• To support administration task in the branch.
• Attend to incoming telephone calls and divert the line to the requested person timely.
• Attend to walk-in visitors, suppliers.
• Ensure accurate and legible registration of visitors’ details, items in the visitors’ log book.
• Ensure that all staff flip the safety card to green when entering the office and flip it back to red when leaving the office.
• Keeping of necessary records such as sample recording document, dispatch documentation and maintain good office supplier stationery & administrative records control.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance toISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Secondary / SPM or Certificate / Diploma or any college education.
• 2 years or more with front desk environment.
• Presentable and good personality.

Additional Information

• Fast learner and able to work independently.
• Reasonably good in communication, read and write in English.
• Work experience related to project management, vendor management, facilities and/or maintenance.
• Good typing skills with computer literacy.
• Able to communicate well with all levels of staff including customers.