Delivery jobs in Malaysia
Depot Team Leader (SKU)
DHL eCommerce
Platform Senior Project Manager (SG Based)
NCS Pte Ltd
Driver Recruitment Associate
uParcel
Software Project Manager/Director – MRO AMS
Huawei Technologies (Malaysia) Sdn. Bhd
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Data Technical & Application Solution Delivery Engineer (数据技术和应用方案交付工程师)
Lenovo
Senior Manager, Logistics Analytics
foodpanda Malaysia Sdn Bhd (Corporate Office)
Growth Operations Manager (Recruitment)
SEEK
Package Manager: Flexible Jumpers
McDermott International, Ltd
Procurement Executive
Private Advertiser
IT Lead Workplace Technology Group Solutions APAC & MEA
Ab Electrolux
Senior HR Time and Attendance Specialist
II-VI UK, Ltd.
Technical Business Analyst
Quantuma
Material Planing Control | Senai
Hirehub Management Sdn. Bhd.
Data Center Technical Project Manager, Data Center Development
ByteDance
Supervisor Transportation & Delivery
DKSH Group
Purchasing Executive | Kulai
Hirehub Management Sdn. Bhd.
Data Migration Functional Expert (SAP O2C)
Rapsys Technologies Pte Ltd.
Depot Team Leader
Job summary
A leading logistics company in Malaysia is seeking a Depot Team Leader to manage and ensure efficient delivery of shipments. The role involves overseeing operations at the Depot, including customer service, stakeholder management, and team leadership. Ideal candidates will have 2-3 years of experience in transportation or logistics, along with a diploma in logistics or supply chain management. This position offers an opportunity to develop a high-performing team within a dynamic environment.
Qualifications
- 2 – 3 years operations experience in transportation/logistics industry.
- Good knowledge of courier/express shipment management and delivery process flow.
- People management experience as a team leader or supervisor.
Responsibilities
- Ensure timely, accurate and profitable delivery of shipments.
- Manage parcel processing and delivery process efficiently.
- Motivate, train, coach and support new and existing employees.
Skills
Education
We are currently seeking a Depot Team Leader to join DHL eCommerce Malaysia!
The Depot Team Leader will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Depot.
- Maintain good working relationships
- Co-ordination, discussion and communication
- Assist to keep performance and meet target
- Problem shooting and Improvement
- Manage parcel processing and delivery process efficiently within DHLeC delivery depot
- Plan sorting and courier zone assignments
- Deliver parcels to customers within delivery depot coverage area and cutoff time
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for Depot operations
- Monitor the daily in scan and out scan of shipments
- Check pre-alerts to track daily loads at the Depot and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Check and hand over delivery sheets to the delivery staff or through mobile app.
- Assigning and monitoring the pickup to the couriers.
- Ensure safe, timely and profitable delivery of shipments to customers and reduce instances of undelivered shipments, RTOs etc
- Handle all exception cases at the Depot and communicate the same to Hub and Customer Services for resolution
- On a daily basis recheck exceptions of the previous day and ensure follow up of the same
- Ensure safe handling of all shipments at the Depot and report any damaged cases to the Hub\CS.
- Handle security exceptions in the Depot along with the security team
- Ensure daily updation, allocation and collection OTM machines for deliveries
- Collect COD cash collected by the delivery staff, cross check the same with the delivery sheet and deposit into DHL bank account
- Monitor performance of staff in the Depot and ensure conduct of trainings for regular PDAs, etc. in line with the training programs designed centrally
- Ensure adequate manning in terms for full-time PDAs etc
- Generate and maintain MIS related to the Depot
- Special Request handling as appropriated
- Keep and organize working documents in tidiness and easy to use
- Ensure safe and secure workplace and environment.
- Provide direction, guidance and support to employees to help them discharge their duties effectively
- Motivate, train, coach and support new and existing employees to deliver high service level to customers
- 2 – 3 years operations experience, preferably within transportation or logistics industry
- Good knowledgeof courier / express shipment management and delivery process flow
- People management experience as a team leader or supervisor
- Diploma in logistics, supply chain management, or a related field (preferred)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.