480

It Support jobs in Malaysia

Bilingual Service Desk Analyst (English/Japanese/Mandarin)

HCLTech

Kuala Lumpur
On-site
MYR 100,000 - 150,000
3 days ago
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Senior IT Operations & Infrastructure Lead

S&P Industries

Selangor
On-site
MYR 200,000 - 250,000
3 days ago
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IT Operations & Support Specialist - Flexible Hours

Inmagine

Selangor
On-site
MYR 100,000 - 150,000
3 days ago
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Executive - Service Desk Analyst (Korean Language Support)

Scicom (MSC) Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
3 days ago
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Global IT Support Engineer, L1/L2 – Telephony & Networking

BTC Recruitment

Petaling Jaya
On-site
MYR 100,000 - 150,000
4 days ago
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Onsite IT Service Desk Analyst (Level 1) – O365 & SNOW

Computacenter

Kuala Lumpur
On-site
MYR 100,000 - 150,000
4 days ago
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IT Operations Lead

Alpro Pharmacy

Seremban
On-site
MYR 100,000 - 150,000
4 days ago
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Desktop Support Specialist II - End-User IT Solutions

Dexcom

Penang
On-site
MYR 38,000 - 55,000
4 days ago
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Onsite IT Helpdesk: End-User & Network Support

OPUS IT Services

Johor Bahru
On-site
MYR 100,000 - 150,000
4 days ago
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Field IT Systems Support Engineer

Bright Prospect

Shah Alam
On-site
MYR 100,000 - 150,000
4 days ago
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Junior IT Engineer - Systems Support & IT Ops

JCY International

Seberang Perai
On-site
MYR 100,000 - 150,000
4 days ago
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Junior IT Support Specialist – Medical Devices

Citymedic

Selangor
On-site
MYR 100,000 - 150,000
4 days ago
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IT Systems & Support Leader

GoLog

Kuala Selangor
On-site
MYR 100,000 - 150,000
4 days ago
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Global IT Helpdesk Engineer - 1st Line Support

Plexus

Penang
On-site
MYR 150,000 - 200,000
4 days ago
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IT Systems & Security Specialist

Crockfy Services Sdn Bhd

Kulai
Hybrid
MYR 100,000 - 150,000
4 days ago
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IT Systems & ERP Support Specialist

Shang Wei Industries

Pasir Gudang
On-site
MYR 100,000 - 150,000
4 days ago
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Senior Unix Systems Engineer | Incident & Project Lead

CTC Global

Selangor
On-site
MYR 60,000 - 80,000
4 days ago
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Executive, IT Support

MAMEE

Malacca City
On-site
MYR 30,000 - 40,000
4 days ago
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Marine NOC IT Support Engineer

JAC Recruitment

Johor
On-site
MYR 150,000 - 200,000
4 days ago
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AI Engineer

Hydrise Solution

Kuala Lumpur
On-site
MYR 60,000 - 80,000
4 days ago
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Senior IT Support Engineer - Retail & POS Specialist

ServiceOne Solutions Malaysia

Kuala Lumpur
On-site
MYR 150,000 - 200,000
4 days ago
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RPA & IT Automation Specialist

PERSOL

Kuala Lumpur
On-site
MYR 100,000 - 150,000
4 days ago
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IT Service Desk Engineer - Frontline IT Support & Troubleshooting

Sunway Berhad

Subang Jaya
On-site
MYR 100,000 - 150,000
4 days ago
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IT Sales Manager - Network Infrastructure (Solution/System Integration)

MVC Resources

Kuala Lumpur
On-site
MYR 80,000 - 110,000
3 days ago
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Associate - IT Service Delivery Management

Digital Hub

Selangor
On-site
MYR 100,000 - 150,000
4 days ago
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Bilingual Service Desk Analyst (English/Japanese/Mandarin)
HCLTech
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
3 days ago
Be an early applicant

Job summary

A leading technology services company is seeking a Service Desk Analyst proficient in Japanese and Mandarin to provide remote support for hardware and software issues. This role requires excellent communication skills in English, Japanese, and Mandarin, along with a strong background in IT support and problem-solving. The ideal candidate will possess experience with Windows operating systems, ticketing tools, and Microsoft Office. Join a dynamic IT team dedicated to delivering exceptional customer service and technical assistance.

Qualifications

  • 3-4 years of university education post high school.
  • 6 months - 3 years of help desk or technical support experience.
  • Experience with troubleshooting software and network issues.

Responsibilities

  • Provide hardware/software/network problem diagnosis via various communication channels.
  • Coordinate with vendors for problem resolution.
  • Administer user account provisioning.
  • Document problems and resolutions using an Incident Management System.

Skills

Japanese language proficiency
Mandarin language proficiency
English language proficiency
Problem-solving skills
Customer service skills

Education

B.Sc. or Diploma in IT

Tools

Windows Operating Systems
Active Directory
ITSM tools like Remedy
MS Office Suite
Job description
A leading technology services company is seeking a Service Desk Analyst proficient in Japanese and Mandarin to provide remote support for hardware and software issues. This role requires excellent communication skills in English, Japanese, and Mandarin, along with a strong background in IT support and problem-solving. The ideal candidate will possess experience with Windows operating systems, ticketing tools, and Microsoft Office. Join a dynamic IT team dedicated to delivering exceptional customer service and technical assistance.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.