It Software Engineer à Malaisie

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in IT operations or substantial exposure to ITSM processes and tooling.
• Strong understanding of ITIL framework and ITSM best practices; ITIL v3/v4 certification is preferred.
• Hands-on experience with automation tools, scripting, and AI/ML technologies relevant to IT operations.
• Proficient with ITSM platforms such as ServiceNow, BMC Remedy, or similar tools.
• Demonstrated ability to mentor technical teams and lead cross‑functional collaboration.
• Excellent problem‑solving, communication, and stakeholder management skills.
• Experience with monitoring and observability platforms like Splunk, Grafana, ScienceLogic, or equivalent (advantageous).
• Familiarity with CI/CD pipelines, GitOps practices, cloud platforms (AWS, Azure, GCP), and Infrastructure‑as‑Code (IaC) tools (advantageous).
• Proficiency with AI/ML frameworks and tools (e.g., TensorFlow, scikit‑learn, LangChain, OpenAI APIs) is a strong advantage.
• A passion for innovation and continuous improvement.

My client is looking for a technically strong and innovative Lead Software Engineer to spearhead the evolution of our IT operations through intelligent automation and hands‑on engineering.

This role is pivotal in enhancing operational resilience, streamlining IT service management processes, and developing the next generation of self‑healing, predictive IT operations in close collaboration with diverse IT teams.

Contract

MYR 2,200 - MYR 2,800 /Month

Full-Time

MYR 10,000 - MYR 17,000 /Month