IT Systems & ERP Support Specialist

Shang Wei Industries; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A manufacturing company located in Pasir Gudang, Johor, Malaysia is seeking an IT support professional responsible for troubleshooting and resolving issues in daily operations. The ideal candidate will ensure that IT infrastructure is operating effectively, monitor server performance, and provide support for ERP systems and hardware. Candidates should possess at least 1 year of experience in the field and be well-versed in Microsoft products, while also communicating fluently in both English and Bahasa Malaysia.

Qualifications

• Able to communicate in English and Bahasa Malaysia.
• At least 1 year of working experience in the related field.
• Well-versed in Microsoft products such as Windows 7 or 10.

Responsibilities

• Troubleshoot and solve issues in daily business operations with effective solutions.
• Ensure IT infrastructure (network/servers/workstations) is in good condition.
• Monitor and ensure servers' smooth operation (updates, performance, security).
• Set up Windows, configure, and install new hardware and software.
• Provide ERP system and hardware support to all staff.

Skills

Troubleshooting

Microsoft products (Windows, Outlook, Word)

System and network diagnostics

Communication in English and Bahasa Malaysia

Job description

A manufacturing company located in Pasir Gudang, Johor, Malaysia is seeking an IT support professional responsible for troubleshooting and resolving issues in daily operations. The ideal candidate will ensure that IT infrastructure is operating effectively, monitor server performance, and provide support for ERP systems and hardware. Candidates should possess at least 1 year of experience in the field and be well-versed in Microsoft products, while also communicating fluently in both English and Bahasa Malaysia.