869
Quality Assurance jobs in Malaysia
Customer Service QA Team Lead Mandarin (Hospitality)
Customer Service QA Team Lead Mandarin (Hospitality)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
Today
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QC Technician
Executive 1 - Quality Management
Executive 1 - Quality Management
B. Braun Group
Bayan Lepas
MYR 100,000 - 150,000
Urgently required
Yesterday
Quality Control
Senior QA Automation Engineer
Executive, Quality Assurance & Control
QA Engineer
Software Test Engineer (QA)
Software Test Engineer (QA)
Keysight Technologies
George Town
MYR 60,000 - 80,000
Urgently required
4 days ago
Connect with headhunters to apply for similar jobsQuality Control and Laboratory Manager
Quality Control and Laboratory Manager
Biosearch Life, a Kerry Company
Johor Bahru
MYR 70,000 - 90,000
Urgently required
4 days ago
QA & EHS Officer
QUALITY CONTROL MANAGER
QA Engineer
Senior QA Engineer
QA Engineer
QC Executive
Senior Quality Control Inspector
Senior Quality Control Inspector
Matthews International
Seberang Perai
MYR 100,000 - 150,000
Urgently required
7 days ago
Senior Manager, Governance & Regulatory Compliance
Senior Manager, Governance & Regulatory Compliance
RAZER (ASIA-PACIFIC) PTE. LTD.
Pasir Panjang
MYR 379,000 - 506,000
Senior Software Test Engineer
Traditional Chinese Localization Specialist
Project Manager (E2E)
Power Supply Production Engineer
Engineering Manager - Malaysia
Analytical Scientist/QC Analyst
QA EXECUTIVE
Regional Marketing Manager SEA
Customer Service QA Team Lead Mandarin (Hospitality)
Be among the first applicants.
Agensi Pekerjaan JobScoper Sdn. Bhd.
Kuala Lumpur
MYR 100,000 - 150,000
Be among the first applicants.
Today
Job description
Job Responsibility
- Lead and guide QA team to deliver accurate audits and feedback.
- Monitor and evaluate customer interactions for service quality and compliance.
- Coach and support agents to consistently meet luxury service standards.
- Work with operations and training teams to improve processes and performance.
- Provide reports and insights to management and client stakeholders.
- Diploma/Degree in Hospitality, Business, or a related field (preferred).
- Minimum 2 years of experience in Quality Assurance, ideally in BPO, hospitality, accommodation, or luxury services.
- Proven experience as a QA Team Lead.
- Background in customer service is highly preferred.
- Strong understanding of accommodation operations (reservations, cancellations, refunds, booking platforms).
- Excellent analytical, listening, and communication skills.
- Proficient in Mandarin and English (spoken and written).
- Flexible and willing to work in a 24/7 environment.
- Training Provided
- Allowance Provided
- EPF and SOCSO
- Annual Leave/Medical Leave
- 5 Working Days
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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