Job Summary
Key contributor to various Service management deployment initiatives.
Responsible for change and release management as per bank’s processes.
Identify potential implications of modules over existing ones.
Prepare the ADO pipeline for releases and secure approvals.
Coordinate SIA and TDA approvals for change deployments.
Participate in design thinking discussions.
Technical Skills
5+ years of change and release experience on ServiceNow Platform (ITSM or HRSD modules).
Over 5 years of IT experience across SDLC roles.
Understand ServiceNow features.
Proficient in Scrum and waterfall methodologies.
Knowledge of Generative AI is a plus.
Key Responsibilities
Regulatory & Business Conduct
Exhibit exemplary conduct, uphold Group’s Values and Code of Conduct.
Ensure compliance with laws, regulations, and guidelines.
Lead process optimization for specific GPO.
Collaborate to identify, escalate, mitigate, and resolve risk and compliance issues.
Key Stakeholders
Qualifications
About Standard Chartered
An international bank with a 170-year legacy, committed to making a positive impact.
We value diversity, inclusion, and a culture of doing the right thing, innovating, and working together.
We offer competitive salaries, benefits, flexible working, wellbeing support, continuous learning, and an inclusive environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.