SEGi University
Universiti Kuala Lumpur
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An educational institution in Malaysia is seeking a Credit Control Officer to ensure accurate rebate adjustments and maintain contact with students regarding payment defaults. The ideal candidate should possess a Bachelor's Degree in Business Management or a related field, along with 5-8 years of experience in credits and collections. Strong time management and problem-solving skills are essential. This role requires working under pressure and liaising with various departments regarding payment schemes.
To check and ensure accuracy of rebate/discount adjustments.
To liaise with Academic Departments on Programme/ Course payment structures.
To work with the PTPTN Unit on the Programme/ Course payment Schemes.
To liaise with Hostel/ Accommodation Department on students’ accommodation billing.
To ensure Credit Control Unit follow-up closely with students on payment default.
To ensure monthly Debtors Aging Report are submitted for Academic Departments' review.
To monitor/ follow-up with PTPTN students’ payment status.
To conduct briefing for all new students on all payment schemes as per payment structure and/or as per Statement of Account issued to students.
To monitor and verify refund requested by students.
Only shortlisted candidates will be notified
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.