Head, Bursary Department

SEGi University; Selangor; On-site; MYR 45,000 - 60,000; Full time

Job summary

An educational institution in Malaysia is seeking a Credit Control Officer to ensure accurate rebate adjustments and maintain contact with students regarding payment defaults. The ideal candidate should possess a Bachelor's Degree in Business Management or a related field, along with 5-8 years of experience in credits and collections. Strong time management and problem-solving skills are essential. This role requires working under pressure and liaising with various departments regarding payment schemes.

Qualifications

• 5-8 years of credits and collections experience.
• High level of integrity, mature, initiative and independent.
• Able to work under pressure and perform multiple tasks within tight schedules.

Responsibilities

• Ensure accuracy of rebate/discount adjustments.
• Liaise with Academic Departments on payment structures.
• Monitor and verify refunds requested by students.

Skills

Time management

Problem solving

People management

Education

Bachelor’s Degree in Business Management or related field

Job description

To check and ensure accuracy of rebate/discount adjustments.

To liaise with Academic Departments on Programme/ Course payment structures.

To work with the PTPTN Unit on the Programme/ Course payment Schemes.

To liaise with Hostel/ Accommodation Department on students’ accommodation billing.

Credit Control

To ensure Credit Control Unit follow-up closely with students on payment default.

To ensure monthly Debtors Aging Report are submitted for Academic Departments' review.

To monitor/ follow-up with PTPTN students’ payment status.

General Administration

To conduct briefing for all new students on all payment schemes as per payment structure and/or as per Statement of Account issued to students.

To monitor and verify refund requested by students.

Requirements

• A Bachelor’s Degree in Business Management or a related field with at least 5-8 years of credits & collections experience.
• High level of integrity, mature, initiative and independent.
• Able to work under pressure and perform multiple tasks within tight schedules/deadlines.
• Time management, problem solving and people management skills.

Only shortlisted candidates will be notified