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Call Center jobs in Malaysia

Customer Service (Banking) (6 months renewable Contract)

Career International FOS

Kuala Lumpur
On-site
MYR 20,000 - 100,000
8 days ago
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Customer Contact Center

RHB Banking Group

Kuala Lumpur
On-site
MYR 20,000 - 100,000
14 days ago

Logistics Call Center Team Lead (KPI-Driven)

SummitNext Technologies Sdn Bhd

Sungai Petani
On-site
MYR 100,000 - 150,000
Today
Be an early applicant

Call Center Training Specialist – Coaching & Growth

UTS Marketing Solutions Sdn Bhd

Kuala Lumpur
On-site
MYR 30,000 - 50,000
Yesterday
Be an early applicant

CUSTOMER SERVICE EXECUTIVE

EQUILOGICS

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
Be an early applicant
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Service Desk Specialist (Korean Speaker)

TG Malaysia

Johor
On-site
MYR 100,000 - 150,000
3 days ago
Be an early applicant

Specialist - Quality Assurance (Mandarin & Cantonese Language Support)

Scicom MSC Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
5 days ago
Be an early applicant

Advisor I, Technical Support ARVR Japan

Concentrix

Kuala Lumpur
On-site
MYR 30,000 - 40,000
3 days ago
Be an early applicant
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24/7 IT Support Desk Specialist (Multilingual)

TG Malaysia

Johor
On-site
MYR 100,000 - 150,000
3 days ago
Be an early applicant

Operations Executive

Singtel

Malacca City
On-site
MYR 100,000 - 150,000
6 days ago
Be an early applicant

Call Center Specialist (7*24)

DayOne

Johor
On-site
MYR 100,000 - 150,000
26 days ago

Customer Experience Manager, APAC (Japanese)

Traveltechessentialist

Subang Jaya
On-site
MYR 90,000 - 120,000
11 days ago

Banking Customer Service Agent - 6-Month Contract

Career International FOS

Kuala Lumpur
On-site
MYR 20,000 - 100,000
8 days ago

WFM Real Time Analyst - Penang

Teleperformance USA

Bayan Lepas
On-site
MYR 60,000 - 80,000
30+ days ago

WFM Real Time Analyst - KL

Teleperformance USA

Petaling Jaya
On-site
MYR 60,000 - 90,000
30+ days ago

Team Lead, Customer Service

Invoker Labs

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Service Representative (Japanese Speaker)

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 20,000 - 100,000
23 days ago

Customer Service Representatives - Mandarin (Johor)

TP

Johor
On-site
MYR 20,000 - 100,000
26 days ago

E-commerce Support - Mandarin (Johor)

TP

Johor
On-site
MYR 100,000 - 150,000
29 days ago

Customer Service - Airlines (Italian speaker)

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
23 days ago

Customer Service - Airline (German speaker)

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
23 days ago

Customer Service (Korean Speaker)

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
23 days ago

Customer Service Specialist

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
23 days ago

Customer Service (Spanish Speaker)

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
23 days ago

Content Moderator

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
23 days ago

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Customer Service (Banking) (6 months renewable Contract)
Career International FOS
Kuala Lumpur
On-site
MYR 20,000 - 100,000
Full time
8 days ago

Job summary

A leading financial recruitment agency in Kuala Lumpur is seeking Call Center Agents for the banking industry. This role is ideal for fresh graduates and SPM holders with customer service experience. Responsibilities include assisting customers, resolving inquiries, and promoting banking products. Offering a 6-month contract with potential for permanent placement based on performance. Training is provided, and the work culture is highly regarded.

Benefits

Breath of learning opportunities
Fantastic work culture

Qualifications

  • Fresh Graduates with Degrees/Diplomas are encouraged to apply.
  • SPM graduates must have credit in Mathematics and English.
  • Good communication skills in English required.

Responsibilities

  • Deliver exceptional service as the first point of contact for customers.
  • Provide assistance via phone, email, or chat addressing banking needs.
  • Guide customers effectively in choosing financial solutions.
  • Resolve customer issues efficiently and effectively.
  • Record customer interactions and maintain data security.
  • Adhere to banking regulations and policies.
  • Collaborate with team members to achieve service goals.

Skills

Customer Service experience
Good communication skills in English

Education

Degree/Diploma
SPM with 2 years Call Center experience
Job description
The Role:

We Are Hiring: Call Center Agents (Banking Industry) Jalan Raja Laut, Kuala Lumpur

Intakes: December 2025 & January 2026

We are partnering with our reputable banking clients to hireCall Center Agentsfor the upcomingDecember 2025andJanuary 2026intakes.

We welcome:

  • Candidates with Customer Service experiencewho are keen to grow their career in the banking industry
  • Fresh Graduateswho are eager to begin their professional journey in a reputable financial institution
  • Training will be providedfor all successful candidates

You will be responsible for :

  • As a Banking Customer Service Executive, you will be our valued banking customers' first point of contact. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.
  • To provide friendly and professional customer assistance via phone, email, or chat, addressing their banking needs and inquiries.
  • To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.
  • To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention.
  • To accurately record customer interactions and transactions while maintaining confidentiality and data security.
  • To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions.
  • To work collaboratively with team members to achieve customer service goals and provide seamless support
Ideal Profile:
  • Fresh Graduateswith Degrees/Diplomas are encouraged to apply
  • SPM graduateswith2 years of Call Center/Customer Service experience
  • Must havecredit in Mathematics and English
  • Good communication skills in English and the ability to interact professionally with all levels within the organization
  • This is a6-month contract role, with the opportunity to beconverted to permanentbased on performance
  • Working Hours:8:00 AM – 11:00 PM (Rotational 9-hour shifts within this timeframe)
  • Training will be provided
What's on Offer?
  • Join a market leader within Corporate Banking
  • A role that offers a breadth of learning opportunities
  • Fantastic work culture
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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