puestos de Dispatch en Malasia

• Handle inbound and outbound calls, emails, and service requests
• Provide first-level troubleshooting and dispatch engineers for hardware-related issues
• Assist customers with product guidance, warranty registration inquiries
• Respond to inquiries on e-Shop orders, deliveries, training, and gift redemptions
• Accurately record and update cases in CRM, escalate issues as needed and perform follow-ups
• Maintain professionalism and courteous communication to ensure customer satisfaction
• Perform administrative tasks as assigned

• Must have SPM or equivalent qualification
• Must be able to read and speak in Mandarin
• Must be able to speak in English fluently
• Strong interpersonal skills and multitasking skills
• Ability to work in a fast-paced environment
• Must be able to commute to Ara Damansara
• Must be able to work on rotational shifts (no night shift is required)

• EPF & SOCSO
• Sick leave
• Annual leave
• 5 mins from Ara Damansara LRT station
• Office is located next to housing area and a shopping mall. Convenient for outstation candidates
• Quarterly staff recognition and appreciation Stage
• Exposure to diverse projects with the potential for internal mobility and career progression into your preferred role

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