Dispatch jobs in Malaysia
Customer Service Executive
2HUNGRY
Assistant, Dispatch & Logistics
JC Infinity Sdn Bhd
Dispatch Cum Driver
Amazon Plumbing
Process Technician (1 HC) & Storekeeper (1 HC)
Rozer Sterilizer Technology
Discover more opportunities than anywhere else. Find more jobs nowSenior Assistant, Route Dispatcher (Lazada Perai)
Agensi Pekerjaan Synergy Staffing
Dispatch cum Data Entry Clerk - Finance Department
Solarvest Holdings Berhad
Connect with headhunters to apply for similar jobsOffice Assistant cum Driver
Malayan Flour Mills
PROJECT MATERIAL COORDINATOR
Technip
FRONT DESK CUM ADMIN ASSISTANT
S. Y. FU & CO
Warehouse Executive
Wah Seng (1986) Sdn Bhd
Duty Supervisor
Malaysia Aviation Group
Senior Service Delivery Engineer
HPE Solutions
Dispatch & Errands Driver (Motorcycle) – Growth, Benefits
LEVARAGE GLOBAL SDN BHD
Dispatch
LEVARAGE GLOBAL SDN BHD
Material Handler / Kitting / Warehouse Assistant Cum Forklift Driver
JT Automation Technology Malaysia Sdn Bhd
Mailing Room (External Runner)
GD Express
Junior Operation Executive
Bright Diva
Senior Procurement and Logistics Executive (Based at Pekan Nanas)
Ips Foo Ngan
Project Engineer (Fabrication Industry)
Jord Malaysia
Service Executive
Job summary
A leading construction materials company in Malaysia is seeking a Service Executive to manage and coordinate daily ready-mix concrete deliveries. This role involves ensuring accurate order processing, efficient truck scheduling, and effective communication with customers. The ideal candidate should have a diploma or degree in logistics or related fields, strong organizational skills, and a customer-focused mindset. Fresh graduates are welcome, and training will be provided. Candidates must be adaptable to changing needs and able to work shifts.
Qualifications
- Fresh graduates encouraged to apply; on-the-job training provided.
- 1–3 years of experience in dispatch/logistics preferred.
- Experience with ERP/dispatch systems is beneficial.
Responsibilities
- Manage and coordinate ready-mix concrete deliveries.
- Optimise truck loading and scheduling to reduce idle time.
- Accurately enter and verify customer orders in the dispatch system.
- Track ongoing job progress and coordinate with batching plants.
- Serve as the first point of contact for customer updates and issues.
- Perform additional tasks as directed.
Skills
Education
Tools
As a Service Executive, you will be responsible for executing and coordinating daily ready‑mix concrete deliveries by managing dispatch operations. This includes ensuring accurate order processing, efficient truck scheduling, and responsive customer communication to support effective plant‑to‑site logistics.
- Delivery Coordination – Manage and coordinate ready‑mix concrete deliveries, ensuring accurate dispatch and timely delivery in line with customer and plant schedules
- Fleet Optimisation – Optimise truck loading and scheduling to reduce idle time, eliminate bottlenecks, and improve delivery turnaround
- Order Processing – Accurately enter and verify customer orders in the ERP/dispatch system, ensuring correct mix design, volume, and delivery details
- Project Monitoring – Track ongoing job progress and coordinate with batching plants to align production with delivery needs
- Customer Communication – Serve as the first point of contact for customers, providing updates, handling changes, and resolving issues professionally via WhatsApp, phone, or email
- Other Duties – Perform any additional tasks as directed by superiors
- Diploma or Bachelor’s Degree in Logistics, Supply Chain, or a related field.
- Basic knowledge of concrete products and delivery operations is an advantage.
- Fresh graduates are encouraged to apply; on‑the‑job training will be provided.
- 1–3 years of experience in dispatch/logistics (preferably in construction or manufacturing) is an advantage.
- Experience with ERP or dispatch systems and frontline team coordination is beneficial.
- Strong organisational and multitasking skills
- Excellent communication skills and a customer‑focused mindset
- Familiarity with fleet coordination and delivery tracking
- Competent in Excel, data tracking, and logistics/reporting tools
- Ability to lead and motivate operational teams (drivers, dispatchers, etc.)
- Effective problem‑solving skills in high‑pressure situations
- Adaptable to changing operational needs
- Proficiency in English and Malay (written & spoken)
- Willing to work on a shift basis
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.