Operation Manager

Tradr Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in supply chain management is seeking an experienced professional for a procurement role located in Shah Alam, Malaysia. Responsibilities include negotiating with suppliers, managing inventory, and ensuring compliance with regulations. Candidates should possess at least 3–5 years of experience in operations or supply chain, alongside proficiency in Mandarin. The role offers competitive benefits including annual leave and bonuses.

Benefits

14 days annual leave

EPF/SOCSO

Annual Bonus

Qualifications

• Minimum 3–5 years of experience in operations, supply chain, or procurement.
• Proficient in Mandarin to liaise with suppliers in China.
• Strong negotiation skills and attention to detail.

Responsibilities

• Research, evaluate, and select suppliers for quality and cost-effectiveness.
• Negotiate contracts and manage vendor relationships.
• Monitor stock levels and forecast demand.

Skills

Operations Management

Supply Chain Management

Process Optimization

Data Analysis

Logistics

Problem Solving

Inventory Control

Education

Bachelor's Degree

Job description

Minimum 3–5 years of experience in operations, supply chain, or procurement (FMCG / manufacturing industry preferred).

Proficient in Mandarin (spoken & written) to liaise with suppliers in China.

Strong negotiation skills, problem‑solving mindset, and attention to detail.

Ability to work in a fast‑paced environment and manage multiple priorities.

Excellent communication and interpersonal skills for cross‑department collaboration.

Skills required: Operations Management, Supply Chain Management, Process Optimization, Data Analysis, Logistics, Problem Solving and Inventory Control.

Requirement

• Candidates must possess at least a Degree.
• Minimum 3–5 years of experience in operations, supply chain, or procurement (FMCG / manufacturing industry preferred).
• Proficient in Mandarin (spoken & written) to liaise with suppliers in China.
• Strong negotiation skills, problem‑solving mindset, and attention to detail.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• Excellent communication and interpersonal skills for cross‑department collaboration.
• Skills required: Operations Management, Supply Chain Management, Process Optimization, Data Analysis, Logistics, Problem Solving and Inventory Control.

Responsibility

Procurement & Supplier Management

• Research, evaluate, and select suppliers to ensure quality, cost‑effectiveness, and reliability.
• Negotiate contracts, manage Approved Vendor List, review invoices, and explore cost‑saving strategies.
• Build and maintain strong relationships with suppliers and internal stakeholders.

Inventory & Demand Planning

• Monitor stock levels, forecast demand, and determine reorder points to prevent stock‑outs or excess inventory.
• Coordinate with production and sales teams to align supply with market needs.

Logistics, Shipping & Customs

• Manage import/export documentation (e.g., invoice, packing list, bill of lading, HS codes) and liaise with shipping agents/forwarders.
• Ensure smooth customs clearance and compliance, minimizing detention or demurrage fees.

Compliance & Reporting

• Ensure all procurement and supply chain processes comply with company policies and regulatory requirements.
• Prepare timely reports on procurement costs, supplier performance, and inventory management.
• Support management with strategic planning for new product launches and regional expansions.

Warehouse & Distribution Coordination

• Oversee warehouse operations to ensure optimum storage, allocation, and dispatch.
• Collaborate with 3PL or in‑house teams to meet order timelines and maintain high OTIF (On‑Time In‑Full) performance.

Operations & Cross‑Department Coordination

• Oversee day‑to‑day operations to ensure smooth flow across production, marketing, sales, finance, and logistics.
• Identify bottlenecks in workflow and implement solutions to improve efficiency.
• Coordinate with internal teams to align supply chain needs with marketing campaigns, product launches, and sales targets.

Reporting & Continuous Improvement

• Track KPIs such as inventory accuracy, cost per order, and delivery performance. Create monthly/quarterly supply scorecards.
• Identify and implement process improvements—optimizing supplier programs, logistics, and risk mitigation.

Benefits

• 14 days annual leave and more.
• EPF/SOCSO.
• Annual Bonus.

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