puestos de Assistant Manager en Malasia

VP, Deputy Team Lead, AFC Operations

Posting Date: 14 Jun 2025

Location:
Kuala Lumpur, Wilayah Persekutuan, MY

Company: UOB Innovation Hub 2 Sdn. Bhd.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way - that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About the department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Description

This role requires the incumbent to manage and oversee KYC and CDD requirements in customer's onboarding and periodic reviews with a key focus on ensuring compliance on regulatory requirements, to address AML / CFT & Sanctions concerns. Customer segments within Group Wholesale Banking includes customers that are classified as non-individuals.

In this role, the primary responsibilities of the incumbent are:

• Support the Team Manager in undertaking joint ownership, accountability, and execution in overall AML CDD strategic program for the customer segments within Group Wholesale Banking
• Consistently review & work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework
• Revise and update local SOP and workflow processes for operational efficiency and effectiveness
• Conduct AFC related trainings to the team
• Escalate and highlight potential concerns / risks and proactively share best risk management practices
• Ensure agreed SLAs supported by the teams are met
• Responsible for checking and signing off complex and high risk customers due diligence profiles for all jurisdictions
• Work with Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favorable review outcomes
• Support and work with the KYC teams performing CDD fulfillment to meet with Bank and Regulatory requirements pertaining towards customer's life cycle with the Bank.
• Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics
• Provide oversight and steer to ensure alignment of bank's management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops
• Support Group AFC Ops in FACTCA and CRS reporting matters

Requirements

The primary requirements (not limited to) of the incumbent are:

• At least 8 years of relevant experience in KYC / CDD.
• A track record in risk and regulatory matters pertaining towards know your customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise
• Experienced in analyzing and quantifying issues tied to AML CDD / transactions / activities surveillance.
• To demonstrate relevant experience in the management of people and relationships via supervisory experiences.
• Together with the Group AFC Ops (where applicable), support to advise senior stakeholders with a level of confidence, knowledge, and stature in the handling of customers' due diligence requirements
• Align thinking and behaviors that are in tandem with the Bank's commitment against financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement
• Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage
• Proficient in Mandarin is an added advantage

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United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territori...

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