Assistant Manager Field Sales

DKSH Group; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global distribution company located in Petaling Jaya, Malaysia is seeking a Sales Supervisor to oversee and coordinate sales teams to meet sales targets across assigned territories. The ideal candidate will possess a diploma in Business Studies, Marketing, or Economics, strong selling, communication, and negotiation skills, and demonstrate proficiency in productivity tools. This role involves implementing sales action plans, tracking performance, and maintaining customer relationships. Competitive salary and benefits offered.

Responsibilities

• Supervise and coordinate sales teams to achieve sales targets.
• Prepare and implement sales action plans to achieve objectives.
• Track team progress against key performance indicators.
• Execute sales activities and monitor competitors' activities.
• Prepare quotations and sales agreements.
• Maintain relationships with customers and advise on follow-up actions.

Skills

Strong selling skills

Communication skills

Negotiation skills

Analytical skills

Fluency in local language

Proficiencies in office productivity tools (Excel, Word, PowerPoint)

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Job description

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Prepare and implement sales action plans (e.g., plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising.
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Investigate, resolve and log customer issues and advise on follow‑up actions.
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.