Assistant Manager-Jobs in Großbritannien

An established fashion group that has acquired the exclusive retail rights to operate stores for top fashion brand-names including ZARA, Massimo Dutti, and Pull & Bear is seeking to hire top talents for our brands. We invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high-energy industry to be part of the team.

We are looking for highly committed professionals who share our vision of creating a new concept in customer service, are passionate about fashion, and thrive in a dynamic environment.

The Section Manager is responsible for ensuring operational excellence in the store, supporting the Store Manager to achieve sales targets and maintain positive P&L, and ensuring Brand compliance. They create a work environment that promotes Brand values, teamwork, and exceptional customer service.

• Lead by example in customer service, ensuring standards reflect a strong brand image.
• Analyze sales figures to identify opportunities for performance improvement.
• Drive sales performance using relevant retail metrics.
• Collaborate with departments to support local sales opportunities.
• Understand competition and identify store-level opportunities.
• Focus on customer understanding to maximize conversion, basket size, and sales.
• Plan store coverage based on sales trends.

• Maintain store standards and execute impactful events.
• Ensure product presentation aligns with brand guidelines.
• Use Visual Merchandising to highlight merchandise and attract customers.
• Benchmark standards and create an aspirational shopping environment.

• Follow SOPs for stock-related processes and communicate with relevant departments.
• Ensure proper replenishment of best sellers.
• Review top and bottom selling lines regularly.
• Identify risks in stock management and initiate corrective actions.

• Model excellent service standards and respond effectively to customer complaints.
• Ensure replenishment standards are met.
• Gather and utilize customer feedback for improvement.
• Drive daily service standards through walk-and-talk coaching.

• Ensure legal and safety compliance, including regular audits.
• Manage store safety, maintenance, and cleanliness standards.

• Train and support section managers in duty management roles.
• Adhere to cash and security procedures; monitor for theft and security risks.

• Implement HR policies related to absence, disciplinary issues, and performance management.
• Engage with employees to foster good communication and involvement.
• Participate in employee training and performance reviews.

• Optimize FTE and productivity ratios.
• Manage shrinkage and stock systems effectively.
• Develop cost improvement plans.

• Minimum 8 years of relevant fashion retail management experience.
• Strong leadership, interpersonal, and customer service skills.
• Target-driven with a passion for fashion brands.
• Commercially savvy with excellent communication skills.
• Willing to work retail hours, including public holidays.
• Proficient in Microsoft Office and internet use.

Applicants will be asked about qualifications, experience, right to work, management experience, salary expectations, etc.