Supply Chain Assistant Manager

CareerMaster; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading logistics provider in Selangor, Malaysia is looking for a Logistics and Warehouse Manager to lead operations, optimize processes, and manage inventory control. The role involves ensuring efficient receiving, storage, and distribution while maintaining regulatory compliance and enhancing KPIs. Candidates should have a diploma in logistics and 5-8 years of experience in the FMCG sector, with proficiency in ERP/WMS systems and excellent communication skills in English, Malay, and Chinese.

Qualifications

• At least 5-8 years of relevant experience in FMCG industry.
• Familiarity with ERP/WMS systems is essential.
• Strong communication skills in English, Malay, and Chinese.

Responsibilities

• Manage warehouse and logistics operations for efficiency.
• Optimize inventory controls and fulfill customer orders accurately.
• Lead teams to enhance productivity and process improvements.

Skills

Leadership

Communication

Customer Centric

ERP/WMS proficiency

Team Collaboration

Education

Diploma in Logistics

Tools

SAP

Oracle

NetSuite

Excel

Job description

Summary

Lead and optimize warehouse, logistics, packing, and inventory operations. Improve performance through KPIs, compliance, and process efficiency.

Job Responsibilities

A. Warehouse Management

• Lead and oversee end-to-end warehouse operations to ensure efficient receiving, storage, and distribution of goods.
• Develop and optimize warehouse layout and workflows for maximum space utilization and operational efficiency.
• Strategically manage inventory controls, including stock accuracy, regular audits, and reduction of discrepancies.
• Drive order fulfillment excellence by implementing best practices to minimize errors, delays, and customer complaints.
• Establish and enforce warehouse SOPs and safety protocols in compliance with health, safety, and ISO standards.
• Lead, mentor, and evaluate warehouse teams, ensuring high productivity, accountability, and continuous improvement.
• Collaborate cross-functionally with supply chain, sales, and operations to align warehouse activities with business goals.
• Implement and enhance warehouse technologies, including WMS and equipment maintenance systems, to support scalability.
• Warehouse Maintenance and Building Management on wear and tear issue.

B. Logistic Management

• Lead and optimize end-to-end logistics operations to ensure timely, cost‑effective delivery and efficient supply chain flow.
• Design and implement logistics strategies that drive continuous improvement and supply chain efficiency.
• Manage transport planning and freight optimization, balancing cost, route efficiency, and delivery performance.
• Coordinate cross‑functional logistics efforts, working with warehouse teams, transport providers, and suppliers.
• Ensure regulatory compliance with transportation laws, safety standards, and international logistics requirements.
• Monitor logistics KPIs and performance data, using insights to identify and act on improvement opportunities.
• Implement and maintain logistics systems to support real‑time tracking, reporting, and inventory accuracy.
• Negotiate and manage logistics service contracts, driving value and reliability from third‑party providers.

C. Operation – Order and Packing

• Oversee and coordinate end-to-end order processing and packing operations, ensuring timely and error‑free fulfilment.
• Implement and uphold quality control and SOP standards for order accuracy, packaging integrity, and data consistency.
• Optimize packing workflows and materials usage, reducing waste and costs while ensuring product protection.
• Ensure accurate data entry and maintenance of sales orders, including customer info, product codes, and pricing.
• Lead and train the processing and packing team, fostering high productivity, accountability, and operational discipline.
• Liaise with sales, warehouse, and logistics teams to resolve discrepancies and align fulfilment with customer expectations.
• Implement tracking systems and reporting tools for real‑time visibility and performance monitoring.
• Drive continuous improvement initiatives, analysing KPIs and enhancing workflow efficiency across the fulfilment cycle.
• To monitor activity performance of efficiency of the team.

D. Inventory Management

1. Inventory Strategy & Planning

• Develop and implement inventory control strategies across warehouses and retail locations.
• Maintain optimal stock levels based on sales forecast, lead time, and consumption trends.
• Lead periodic demand planning meetings with relevant departments (sales, marketing, production).

2. Stock Monitoring & Accuracy

• Oversee inventory records to ensure real‑time accuracy in ERP or inventory systems.
• Conduct regular stock audits, cycle counts, and reconcile variances.
• Monitor aging stock and slow‑moving items, and propose corrective action.
• To ensure timely replenishment of inventory and to avoid Out Of Stock issues.
• Set and manage reorder points and safety stock levels based on data analytics.
• Coordinate with sales and marketing teams for seasonal or promotional stock planning.

4. Supplier & Warehouse Coordination

• Liaise with suppliers and logistics providers to ensure accurate and timely deliveries.
• Monitor goods receiving processes to ensure correct quantities and documentation.
• Collaborate with warehouse teams to improve stock layout, labelling, and storage efficiency.

5. Reporting & Analysis

• Generate and analyse inventory reports (stock aging, inventory turnover, variance).
• Provide weekly and monthly updates on stock health and related KPIs to management.
• Support budgeting and cost control by tracking inventory holding costs and stock loss.

6. SOP Compliance & Documentation

• Ensure inventory processes and records comply with company’s SOP standards.
• Maintain complete and auditable documentation for all inventory movement, adjustment, and verification activities.
• Lead inventory‑related internal audits and support continuous improvement initiatives.

Job Requirements

• At least Diploma in Logistic
• At least 5‑8 years of relevant experience in FMCG industry or any relevant high‑volume sectors
• Familiar with ERP/WMS (SAP, Oracle, NetSuite, or similar)
• Experience managing product flow across multiple sales channels (retail, e‑commerce, distributors)
• Verbal and written in English, Malay and Chinese
• System Savvy: Talks confidently about using ERP, WMS, Excel modelling
• Customer Centric: Understands the urgency of order accuracy and delivery speed in FMCG
• Communication: skills in communicating with different stakeholders and team player
• Leadership & Ownership: Has led cross‑functional teams or projects — not just followed SOPs
• Team Player: Happy to work in a team.
• People Oriented: respect the colleagues and blue collars
• Strong Execution: high ability to lead and be hands on if needed.