Assistant Manager, Endpoint Security

Great Eastern; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading insurance company in Kuala Lumpur seeks a Technical Support Specialist for Endpoint Security. The role involves managing endpoint security platforms and responding to security incidents. Candidates should have a related degree and at least 5 years of experience, along with strong analytical skills. Certifications in Information Security are a plus. This position is pivotal in enhancing the organization's IT security strategy and operations.

Qualifications

• At least 5 years of working experience in related field, preferably at Senior Executive level.
• Intermediate experience in handling cyber security alerts and incidents.
• Information Security Certification such as GCIA, GCIH, CISSP, or CEH will be advantageous.

Responsibilities

• Provide end-to-end technical support for endpoint security platforms.
• Monitor, review, and respond to security alerts and manage cyber incidents.
• Work closely with Risk and Compliance during audits and IT security incidents.

Skills

Analytical skills

Problem-solving skills

Team player

Intermediate knowledge of security systems

Education

Diploma/ Degree/ Professional Degree/ Master’s Degree in Computer Science/ IT/ Engineering

Tools

EPP

EDR

VPN Security

M365 security

Job description

• This role reports to Security Product Management Lead under the Security Product Management Services (SPMS) Domain.
• As part of GE Next Generation Security Operations Center (NGSOC) under SPMS Domain, this position provides end to end technical support for Endpoint security platforms such as Trellix EPP, Trellix Encryption, VMWare Carbon Black EDR, Cisco AnyConnect, Zimperium, MS O365 ATP, Cisco DUO, Agile WaterMark and others which are delivered by GE IT Security.
• This is a technical position, in supporting GE’s IT Security strategy and direction.
• Endpoint tower lead and is the main liaison for all endpoint security platforms within IT Security Department.
• Lead and work closely with designated Manage Security Service Provider (MSSP) to handle, operate, troubleshoot and maintain availability of Endpoint Security platforms and all assets in all security platforms managed and owned by GE.
• Monitor, review and respond to security alerts escalated from NGSOC, and manage cyber incidents associated to threats, intrusions, compromise, and unusual, unauthorized or illegal activity via CSIRT framework.
• Create and fine-tune the policies and rules within each of the endpoint security platforms, and other log sources to correlate events and improve detection capability.
• Assist in recommending, planning and implementing security measures or enhancement to protect computer systems, networks and data.
• Work closely with Risk and Compliance during various audits and CSIRT team during IT security incidents and crisis situations.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Possess at least a Diploma/ Degree/ Professional Degree/ Master’s Degree in Computer Science/Information Technology/ Engineering or equivalent.
• At least 5 years of working experience in related field. Preferably Senior Executives level in IT/Computer or equivalent.
• Intermediate knowledge and skills in handling security systems such as EPP, EDR, XDR, VPN Security, M365 security and etc.
• Intermediate experience in handling cyber security alerts and incidents.
• Strong analytical and problem-solving skills.
• Good knowledge of Incident Response and Investigative methodology.
• Self-motivated and a team player.
• Information Security Certification involving incident response, ethical hacking, or cyber security (i.e., GCIA,GCIH, CISSP, CEH etc) will be an added advantage.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the worldview’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.