Sales jobs in Malaysia
Branch Manager (Nationwide)
AFFIN Group
Sales Representative (Commission-Only)
WRS Health
Senior Sales Executive
Mediterranean Shipping Company (M) Sdn Bhd
Sales Manager (Industrial Chemical Trading)
Agensi Pekerjaan Randstad Sdn Bhd - Professional
Account Manager ( Hunter )
Bitdefender
Discover more opportunities than anywhere else. Find more jobs nowSales Executive
Bermaz Auto Berhad (Mazda & XPeng)
TMCC Regional Head – East Coast
Takaful Malaysia
Sales Director (Remote)
FortifyIQ
Connect with headhunters to apply for similar jobsRegional Marketing Specialist
Azeus Systems Limited
POSM Executive (Contract)
Reckitt Benckiser LLC
Manager, Media Solutions
WPP Media
Beauty Advisor (6 months contract)
LUXASIA
Field Marketing Executive
Quantios
Senior Growth Manager-Vietnam/Malaysia/Philippine
Easiertrades Pte. Ltd.
Key Account Manager
Versuni
Account Executive APAC Region
InfoVista S.A.
Personal Loan Specialist (Negeri Sembilan & Melaka)
Hong Leong Bank Berhad
Deposit Relationship Officer
RHB Banking Group
Laboratory Services Sales Representative
STERIS Canada Corporation
Assistant Key Account Manager
Suntory Holdings Limited
New Account Manager-HOCO
CSA Group
Associate, Sales Development
Concentrix
Retail Store Manager
VKN Jewellers Md S/b
Branch Manager Nationwide
Job summary
A leading financial institution in Malaysia is seeking an experienced branch leader to inspire and lead a team in delivering excellent service and achieving strong business results. The ideal candidate will have a minimum of 5 years in retail banking and at least 2 years in a supervisory role. Responsibilities include driving sales across products, ensuring compliance with regulations, and maintaining high customer service standards. This role offers the opportunity to make a significant impact in the financial services landscape.
Qualifications
- Minimum 5 years’ experience in retail banking, including 2 years in branch leadership.
- Strong knowledge of banking products and compliance frameworks.
- Proven ability to drive sales and manage branch operations.
Responsibilities
- Lead overall branch sales across key products including Deposits and Loans.
- Ensure compliance with Bank policies and regulatory requirements.
- Maintain high-quality customer service and resolve complaints promptly.
Skills
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The role is responsible to lead, drive and inspire a high-performing team to deliver strong business results, uphold service excellence, and ensure compliance across all branch operations. This role demands strategic leadership, operational discipline, and a passion for people development.
- Lead and drive overall branch sales across key products: Deposits, Investments, Loans (ASBF, Smart Money, Education Loans), Bancassurance, Banca Takaful, Credit Cards, and Business Referrals.
- Develop strategies and monitor performance to meet and exceed monthly and annual sales targets.
- Lead day-to-day branch operations in strict adherence to Bank policies, BNM guidelines, and regulatory requirements.
- Ensure staff compliance with internal controls, SOPs, Branch Manual, and all statutory obligations.
- Maintain strong audit outcomes by proactively resolving findings and ensuring timely report submissions.
- Serve in key oversight roles, including BCM Coordinator (Business Continuity & Call Tree Exercises), BUCO Representative, Complaint Liaison Officer (CLO) and OSHA Coordinator.
- Foster a strong culture of compliance through ongoing coaching, reminders, and proactive risk awareness.
- Ensure efficient, high-quality customer service in line with SLA standards.
- Address and resolve customer complaints promptly and professionally.
- Ensure service accuracy and timely response to CCQ and feedback.
- Minimum 5 years’ experience in retail banking, with at least 2 years in a branch leadership or supervisory role.
- Strong knowledge of banking products (loans, deposits, investments, insurance) and regulatory/compliance frameworks (BNM, AML/CFT, etc.).
- Proven ability to drive sales performance, manage branch operations, and lead cross-functional teams effectively.
- Excellent interpersonal and communication skills, with strong customer service orientation.
- Analytical and detail-oriented, with sound decision-making skills and ability to manage risk and compliance matters.
- Candidates currently holding roles such as Sales Team Lead, Sales Manager, or Senior Relationship Manager are strongly encouraged to apply.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.