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Online Data Entry jobs in Malaysia
Online Reservations Specialist (Mandarin) - Penang
Teleperformance
George Town
On-site
MYR 100,000 - 150,000
2 days ago
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Admin cum Customer Service
Jobstreet Malaysia
Selangor
On-site
MYR 20,000 - 100,000
Yesterday
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Senior Accounts Executive
Sunship
Subang Jaya
On-site
MYR 100,000 - 150,000
Yesterday
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EXECUTIVE, CONTRACT ADMINISTRATION
Eco World
Klang City
On-site
MYR 100,000 - 150,000
Yesterday
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Recruitment Consultant – Permanent recruitment
TG HUMAN RESOURCE MANAGEMENT SERVICES SDN BHD
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Discover more opportunities than anywhere else. Find more jobs nowE-Commerce Executive (Open to Fresh Graduates)
Kossan
Selangor
On-site
MYR 150,000 - 200,000
6 days ago
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Head of Merchandising
Majuhome
Kuala Lumpur
On-site
MYR 120,000 - 180,000
6 days ago
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Connect with headhunters to apply for similar jobsFLEET EXECUTIVE / ADMIN EXECUTIVE
Continental Haulage Sdn Bhd
Klang City
On-site
MYR 100,000 - 150,000
5 days ago
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Customer Service Executive - Transhipment
Talent Recruit
Subang Jaya
On-site
MYR 100,000 - 150,000
7 days ago
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Account cum Admin Assistant
ON6838 ACCOUNT ADVISOR
Kuala Lumpur
On-site
MYR 20,000 - 100,000
Today
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JOB POSITION: SENIOR ACCOUNTS ASSISTANT
Dr Group
Petaling Jaya
On-site
MYR 100,000 - 150,000
Today
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Stock Inventory Executive
YL CAMERA SERVICES SDN. BHD.
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Today
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Customer Care Analyst I - (Global Business Services)
Kimberly Clark
Petaling Jaya
Hybrid
MYR 40,000 - 55,000
Yesterday
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IT Support Technician (Level 1)
Airdroitech
Selangor
On-site
MYR 20,000 - 100,000
Today
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General Virtual Assistant – Bilingual: Cantonese-English (Remote)
Wing Assistant
Kuala Lumpur
Remote
MYR 20,000 - 100,000
Yesterday
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Accounts Assistant
TNO Project Management
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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General Virtual Assistant - Bilingual: Cantonese-English (Remote)
Wing Assistant
Kuala Lumpur
Remote
MYR 20,000 - 100,000
2 days ago
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Sales Administrator
QUATTRO ZONE MOTORSPORT (AD) SDN BHD
Selangor
On-site
MYR 30,000 - 45,000
Yesterday
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Feb intake Airline Customer Support (Night shift) 中文客服-航空行业
TDCX
Kuala Lumpur
On-site
MYR 20,000 - 100,000
Today
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Online Reservations Specialist (Mandarin)
Teleperformance
George Town
On-site
MYR 100,000 - 150,000
Full time
4 days ago
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Job summary
A leading customer support firm located in Penang, Malaysia is seeking a dedicated customer service representative to assist clients virtually. The ideal candidate will have a high school diploma, proven experience in customer service, and strong communication skills. A competitive salary package of up to MYR 4,500 is offered, inclusive of a language allowance and health benefits. The role requires availability for US shifts and knowledge of both Chinese and English to provide effective support.
Benefits
Competitive salary
Language allowance
Health benefits
Qualifications
- Further education in business, hospitality, or communication is a plus.
- Experience in online customer service is preferred.
Responsibilities
- Greet and assist customers virtually via chat, email, or video calls.
- Respond promptly to inquiries on online platforms.
- Manage online booking systems and schedule appointments.
- Provide accurate information about services and products.
- Handle complaints or elevate issues to the appropriate department.
- Maintain professional communication standards.
- Keep digital records of customer interactions.
- Coordinate with internal teams to ensure customer satisfaction.
- Monitor and update customer databases.
- Support administrative tasks such as data entry.
Skills
High school diploma or equivalent
Proven experience in customer service
Strong verbal and written communication skills
Comfortable with technology
Ability to multitask
Professional, patient, and customer-focused attitude
Experience working as hotel staff
Education
High school diploma or equivalent
Job description
Qualifications & Skills
- High school diploma or equivalent; further education in business, hospitality, or communication is a plus.
- Proven experience in customer service, front desk, or administrative support (online preferred).
- Strong verbal and written communication skills.
- Comfortable with technology, online booking systems, and customer support tools.
- Ability to multitask and stay organized in a fast‑paced virtual environment.
- Professional, patient, and customer‑focused attitude.
- Experience working as hotel staff is an advantage.
Key Responsibilities
- Greet and assist customers virtually via chat, email, or video calls.
- Respond promptly to inquiries on online platforms (website, social media, email, messaging apps).
- Manage online booking systems, schedule appointments, and confirm reservations.
- Provide accurate information about services, products, or company policies.
- Handle complaints or elevate issues to the appropriate department.
- Maintain professional communication standards in all interactions.
- Keep digital records of customer interactions, inquiries, and transactions.
- Coordinate with internal teams (operations, sales, support) to ensure customer satisfaction.
- Monitor and update customer databases when needed.
- Support administrative tasks such as data entry, reporting, and document management.
Benefits
- Location: Penang, Malaysia
- Job Type: Full‑time
- Language Requirement: Chinese + Good English
- Industry: Customer Support / Hospitality
- Shift: Follow US shift (including weekends/public holidays if required)
- Compensation: Competitive salary + language allowance + health benefits
- Salary package: up to MYR 4,500
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.