Account Executive APAC Region

InfoVista S.A.; Remote; MYR 70,000 - 90,000; Full time

Job summary

A leading telecommunications solutions provider is seeking an Account Executive for the APAC region. This role is vital for managing and growing relationships with existing customers while driving lead generation. Candidates should have over 3 years of experience in sales or account management, a bachelor's degree in a related field, and fluency in English & Arabic. Key tasks include ensuring customer retention and contributing to account strategies for long-term growth.

Qualifications

• 3+ years of experience in inside sales, account management, or business development.
• Experience working with telecommunications operators or related ecosystem players.
• Familiarity with structured sales and lead management processes.
• Fluency in written and spoken English & Arabic.

Responsibilities

• Own and manage relationships with existing customers.
• Identify and drive upsell and cross-sell opportunities.
• Proactively engage customers to understand evolving requirements.
• Generate, qualify, and nurture new leads.
• Maintain accurate customer and opportunity data in CRM systems.
• Support Account Directors with customer insights.
• Coordinate with internal stakeholders to ensure a seamless customer experience.
• Contribute to account plans and customer engagement strategies.

Skills

Strong customer communication and relationship-building skills

Ability to identify customer needs and translate them into commercial opportunities

Structured, disciplined approach to lead generation and pipeline management

Comfortable working in a fast-paced, multi-stakeholder environment

Strong organizational skills and attention to detail

Ability to collaborate effectively across multiple internal teams and functions

Self-motivated, proactive, and results-oriented mindset

Education

Bachelor’s degree in Engineering, IT, Business, or a related field

Tools

CRM tools

Job description

The Role

Infovista is looking to hire an Account Executive for the APAC region to manage and grow relationships with existing customers, while also driving systematic lead generation and new business development.

This role is critical to ensuring customer retention, recurring revenue growth, early identification of expansion opportunities, and new logo development across Infovista’s Network Testing and Network Planning portfolios.

The successful candidate will work closely with Sales, Marketing, and Solution Engineering teams to maximize customer lifetime value and build a healthy pipeline of qualified opportunities.

Key Responsibilities

• Own and manage relationships with existing customers, ensuring timely execution of maintenance and software renewals
• Identify and drive upsell and cross-sell opportunities within the installed customer base
• Proactively engage customers to understand evolving business and technical requirements
• Generate, qualify, and nurture new leads in collaboration with Marketing and Sales teams
• Maintain accurate and up-to-date customer, pipeline, and opportunity data in CRM systems
• Support Account Directors with account intelligence, customer insights, and opportunity development
• Coordinate with internal stakeholders (Sales, Customer Support, Professional Services, Finance, and Revenue Operations) to ensure a seamless customer experience
• Contribute to account plans and customer engagement strategies to drive long-term growth

Qualifications

• 3+ years of experience in inside sales, account management, customer-facing commercial roles, or business development
• Experience working with telecommunications operators or related ecosystem players (e.g. vendors, infrastructure providers)
• Bachelor’s degree in Engineering, IT, Business, or a related field
• Familiarity with CRM tools and structured sales and lead management processes
• Experience supporting or working alongside field sales or account management teams
• Fluency in written and spoken English & Arabic

Skills

• Strong customer communication and relationship-building skills
• Ability to identify customer needs and translate them into commercial opportunities
• Structured, disciplined approach to lead generation and pipeline management
• Comfortable working in a fast-paced, multi-stakeholder environment
• Strong organizational skills and attention to detail
• Ability to collaborate effectively across multiple internal teams and functions
• Self-motivated, proactive, and results-oriented mindset