Marketing jobs in Malaysia
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Sales Executive
Job summary
A retail solutions company in Malaysia seeks a customer service representative. The candidate will provide sales support, maintain showroom standards, and handle administrative tasks. Ideal applicants have a minimum SPM, speak English and Malay, and possess good communication skills. Benefits include medical leave, commissions, and career advancement opportunities. The role involves shift work and teamwork in a vibrant retail environment.
Benefits
Qualifications
- Able to speak in English and Malay.
- Experience in retail, showroom, or customer service is preferred.
- Pleasant personality and team-oriented.
Responsibilities
- Greet and welcome walk-in customers warmly.
- Assist customers by understanding their needs and recommending suitable products.
- Ensure the showroom is clean, organized, and presentable at all times.
- Handle incoming calls and attend to customer inquiries.
- Support in the setup and execution of in-store promotions.
Skills
Education
Experience in retail, showroom, or customer service is preferred.
Good communication and interpersonal skills.
Basic computer literacy (MS Office, email).
Pleasant personality, customer-focused, and team-oriented.
- Minimum SPM
- Able to speak in English and Malay.
- Experience in retail, showroom, or customer service is preferred.
- Good communication and interpersonal skills.
- Basic computer literacy (MS Office, email).
- Pleasant personality, customer-focused, and team-oriented.
- 10am - 10pm (Rotation Shift)
- 10am - 7pm (Rotation Shift)
- 1pm - 10pm (Rotation Shift)
- Pavilion Bukit Jalil
- Bangsar Shopping Center
- The Gardens @ Midvalley
- Aeon Bukit Tinggi
- Pavilion Bukit Bintang (KL)
1. Customer Service & Sales Support
- Greet and welcome walk-in customers warmly.
- Assist customers by understanding their needs and recommending suitable products.
- Provide product information, pricing, and availability.
- Support the sales team in processing sales orders and quotations.
- Follow up with potential customers as directed by the sales team.
2. Showroom Maintenance
- Ensure the showroom is clean, organized, and presentable at all times.
- Monitor product inventory and report low stock to the relevant department.
3. Administrative Duties
- Handle incoming calls and attend to customer inquiries.
- Maintain accurate customer records and assist in preparing sales reports.
- Assist in coordinating deliveries and installations when necessary.
- Help with filing, documentation, and basic clerical tasks.
4. Marketing & Promotional Support
- Support in the setup and execution of in-store promotions or events.
- Distribute promotional materials to customers when required.
- Provide feedback on customer preferences and showroom traffic.
5. Team Collaboration
- Work closely with the sales and marketing teams to achieve monthly targets.
- Support other departments when needed (e.g., inventory, logistics).
- Participate in staff meetings and training sessions.
- EPF, SOCSO, EIS, PCB
- Annual Leave
- Medical Leave
- Medical Claim
- Commissions
- Annual Increment
- Annual Bonus
- Career advancement opportunities to managerial roles.
- Salary will be based on the candidate’s skills, work experience, and ability to work independently.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.