Sales Executive

VR Solution; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail solutions company in Malaysia seeks a customer service representative. The candidate will provide sales support, maintain showroom standards, and handle administrative tasks. Ideal applicants have a minimum SPM, speak English and Malay, and possess good communication skills. Benefits include medical leave, commissions, and career advancement opportunities. The role involves shift work and teamwork in a vibrant retail environment.

Benefits

EPF, SOCSO, EIS, PCB

Annual Leave

Medical Leave

Medical Claim

Commissions

Annual Increment

Annual Bonus

Career advancement opportunities

Qualifications

• Able to speak in English and Malay.
• Experience in retail, showroom, or customer service is preferred.
• Pleasant personality and team-oriented.

Responsibilities

• Greet and welcome walk-in customers warmly.
• Assist customers by understanding their needs and recommending suitable products.
• Ensure the showroom is clean, organized, and presentable at all times.
• Handle incoming calls and attend to customer inquiries.
• Support in the setup and execution of in-store promotions.

Skills

Good communication and interpersonal skills

Basic computer literacy (MS Office, email)

Customer-focused

Education

Minimum SPM

Job description

Experience in retail, showroom, or customer service is preferred.

Good communication and interpersonal skills.

Basic computer literacy (MS Office, email).

Pleasant personality, customer-focused, and team-oriented.

Requirements

• Minimum SPM
• Able to speak in English and Malay.
• Experience in retail, showroom, or customer service is preferred.
• Good communication and interpersonal skills.
• Basic computer literacy (MS Office, email).
• Pleasant personality, customer-focused, and team-oriented.

Working Hours

• 10am - 10pm (Rotation Shift)
• 10am - 7pm (Rotation Shift)
• 1pm - 10pm (Rotation Shift)

Locations

• Pavilion Bukit Jalil
• Bangsar Shopping Center
• The Gardens @ Midvalley
• Aeon Bukit Tinggi
• Pavilion Bukit Bintang (KL)

Responsibility

1. Customer Service & Sales Support

• Greet and welcome walk-in customers warmly.
• Assist customers by understanding their needs and recommending suitable products.
• Provide product information, pricing, and availability.
• Support the sales team in processing sales orders and quotations.
• Follow up with potential customers as directed by the sales team.

2. Showroom Maintenance

• Ensure the showroom is clean, organized, and presentable at all times.
• Monitor product inventory and report low stock to the relevant department.

3. Administrative Duties

• Handle incoming calls and attend to customer inquiries.
• Maintain accurate customer records and assist in preparing sales reports.
• Assist in coordinating deliveries and installations when necessary.
• Help with filing, documentation, and basic clerical tasks.

4. Marketing & Promotional Support

• Support in the setup and execution of in-store promotions or events.
• Distribute promotional materials to customers when required.
• Provide feedback on customer preferences and showroom traffic.

5. Team Collaboration

• Work closely with the sales and marketing teams to achieve monthly targets.
• Support other departments when needed (e.g., inventory, logistics).
• Participate in staff meetings and training sessions.

Benefits

• EPF, SOCSO, EIS, PCB
• Annual Leave
• Medical Leave
• Medical Claim
• Commissions
• Annual Increment
• Annual Bonus
• Career advancement opportunities to managerial roles.
• Salary will be based on the candidate’s skills, work experience, and ability to work independently.