E-COMMERCE EXECUTIVE

Vitahealth; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading health and wellness company in Malaysia is seeking an E-commerce Executive to manage all aspects of online product listings and promotional strategies. The role includes driving sales performance, conducting data analysis, and ensuring a seamless customer experience across various platforms. Candidates should hold a Bachelor’s degree and possess 1-3 years in e-commerce, with a focus on creativity and strategic thinking. This is a great opportunity to contribute to the company’s success in a dynamic environment.

Qualifications

• Possess at least a Bachelor’s degree in a relevant field.
• 1-3 years of working experience in e-commerce.
• Experience in digital marketing is an added advantage.
• Ability to analyze data and derive actionable insights.

Responsibilities

• Handle all e-commerce platforms related to new product listings and promotional mechanics.
• Drive sales performance of e-commerce platforms to achieve KPIs.
• Communicate with other departments on visual and content preparation.
• Collaborate with supply chain for demand planning.
• Provide monthly analysis reports on sales and performance.
• Ensure a positive customer experience by addressing issues promptly.

Skills

Data analysis

Digital marketing

Attention to detail

Creative thinking

Customer orientation

Education

Bachelor’s degree in Marketing, Business, E-Commerce or equivalent

Job description

Handle all e-commerce platforms related to new product listings, promotional mechanics, traffic acquisition, sales and conversion.

Drive the sales performance of the e-commerce platforms to achieve KPIs.

Communicate with other departments on visual and content preparation for e-commerce platforms.

Collaborate with the supply chain for demand planning to ensure smooth order fulfillment.

Provide monthly analysis reports on sales, campaigns, and performance.

Ensure a positive and consistent customer experience across all e-commerce platforms by addressing issues promptly and implementing feedback.

Manage relationships with agencies to ensure timely participation in platform campaigns, effective ad budget allocation, and live streaming events.

Coordinate with in-house live hosts and external affiliates for the TikTok affiliate program.

Support warehouse team in operations when necessary.

Perform any ad-hoc tasks as assigned by the superior.

Requirements

Possess at least a Bachelor’s degree, Professional Degree in Marketing, Business, E- Commerce or equivalent.

Have at least 1-3 years working experience in e-commerce.

Experience in digital marketing is an added advantage.

Ability to analyse data and derive actionable insights to optimise e-commerce strategies.

High level of accuracy and attention to detail in managing product listings, campaigns, and reports.

Demonstrate a self-starter mentality with the ability to handle multiple tasks simultaneously and a strong.

Be a creative and strategic thinker with a strong customer orientation.

Exhibit a sense of ownership and pride in performance and its impact on the company’s success.

Show discipline in the execution and follow-up of campaign.