Hotel General Manager jobs in Malaysia

The Assistant General Manager, Group Human Resources & Learning is responsible for overseeing and strengthening Group-wide HR Operations, Compensation & Benefits, and Industrial & Employee Relations. The role also plays a key partnership function with the Head of Academy / Assistant General Manager, Learning & Development, to design and execute development initiatives that build organisational capability and future leadership strength.

• Oversee end-to-end HR operations across the Group, ensuring consistency, compliance, and operational excellence.
• Drive standardisation of HR policies, processes, and systems across all business units.
• Ensure effective delivery of core HR processes including workforce administration, performance management, employee lifecycle management, and HR reporting.
• Ensure compliance with labour laws, regulations, and internal governance standards.

• Develop, review, and manage Group compensation and benefits frameworks to ensure competitiveness, fairness, and internal equity.
• Oversee payroll governance, incentive schemes, and benefits administration.
• Partner with business leaders and Finance to support manpower planning and cost management.
• Ensure compliance with statutory and regulatory requirements related to compensation and benefits.

• Lead Group-wide industrial and employee relations strategies to maintain a stable and positive workforce environment.
• Manage relationships with unions, regulatory bodies, and external stakeholders where applicable.
• Provide guidance to business leaders on disciplinary matters, grievances, and conflict resolution.
• Drive proactive employee engagement and risk mitigation strategies.

• Partner closely with the Head of Academy / AGM, Learning & Development in designing and executing development programmes.
• Support learning initiatives ranging from general workforce skills to advanced leadership and management development.
• Align capability development with the Group’s strategic priorities and future talent needs.
• Promote a culture of continuous learning and leadership readiness across the organisation.

• Act as a trusted advisor to the CHRO and senior leaders on HR operational, people, and workforce matters.
• Lead and develop HR teams to deliver high-quality services across the Group.
• Support Group-wide HR transformation and change initiatives as required.

• Strong expertise in HR operations, compensation & benefits, and industrial/employee relations
• Sound knowledge of labour laws and regulatory frameworks
• Strategic mindset with strong execution capability
• Excellent stakeholder management and communication skills
• Collaborative leadership style with a strong people-development focus