Restaurant Manager - All Day Dining (Pre - Opening) - Hilton Shah Alam Glenmarie

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hospitality company is seeking an experienced Restaurant Manager for its Shah Alam location. The ideal candidate will manage restaurant operations, ensure exceptional guest experiences, and develop team members while working within budget guidelines. Responsibilities include recruiting, maintaining service standards, and maximizing revenue. A management background in Food and Beverage and a relevant degree are advantageous. Successful candidates will thrive in a fast-paced environment and possess leadership qualities.

Qualifications

• Experience in managing restaurant operations.
• Ability to meet financial targets.
• Willingness to develop team members and self.

Responsibilities

• Manage Restaurant operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train, and develop the Restaurant team.
• Manage guest queries effectively.
• Work within budgeted guidelines in relation to Food and Payroll.

Skills

Management and/or supervisory Food and Beverage experience

Ability to comply with all Food and Beverage brand standards

Flexibility to respond to a range of different work situations

Education

Degree in relevant area

Job description

Job Description - Restaurant Manager - All Day Dining (Pre-Opening) - Hilton Shah Alam Glenmarie

Job Number: HOT0C70F

Work Locations

Hilton Shah Alam No. 1, Jalan Usahawan U1/8,Seksyen U1, 40250 Shah Alam,Selangor Darul Ehsan, Malaysia Shah Alam 40250

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivize team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!