Finance jobs in Malaisie

Michael Page is currently partnering with a well-established BPO to recruit an experienced Client Manager who has a strong background in Shared Services (SSC) or BPO environments. This is an exciting opportunity for someone who thrives in a fast-paced, and client-focused setting!

Our client is a well-established Business Process Outsourcing (BPO) company based in Kuala Lumpur, known for delivering high-quality operational and customer support services to global clients across multiple industries. With a strong focus on Shared Services and end-to-end process excellence, they have built a reputation for reliability, innovation, and operational efficiency.

Your job duties will include;

• Lead and develop a team to deliver consistent, high-quality service to global clients.
• Manage day-to-day operations, performance, and service delivery targets across all finance pillars - PTP, OTC and RTR
• Act as a key point of contact for new and existing clients, ensuring smooth onboarding and ongoing partnership success.
• Work closely with clients as a third-party service provider, building strong relationships and addressing service needs proactively.
• Collaborate cross-functionally to improve processes and enhance service excellence.

A successful BPO professional should have:

• Experience working in a BPO or Shared Services/SSC environment.
• Proven background managing a team in an operations or service delivery capacity.
• Strong client management skills, especially in handling new clients or transitions.
• Excellent communication, stakeholder engagement, and problem-solving abilities.
• Someone who is adaptable, service-driven, and comfortable working in a dynamic outsourced environment.

• Competitive salary
• Permanent position with career growth opportunities.
• Work in a professional and structured environment.

If you are excited about contributing to the Accounting & Finance department in the Business Services industry, apply now for this excellent BPO opportunity.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgina McEwen on +603 2302 4007.