Finance Assistant Front Office

Columbia Asia Group; Puchong; On-site; MYR 30,000 - 45,000; Full time

Job summary

A healthcare provider in Puchong seeks an individual to perform billing and cashiering duties while ensuring patient comfort. Responsibilities include sorting receipts, assisting in financial documentation, and attending to patient queries. Applicants should hold a Diploma in Accounting or a related discipline and possess 1-2 years of experience. Proficiency in both English and Bahasa Malaysia is required. Shift hours are as directed by hospital management.

Qualifications

• 1-2 years of experience in a relevant field.
• Strong understanding of accounting policies and procedures.

Responsibilities

• Perform billing and cashiering duties and ensure comfort for patients.
• Sort and verify bills, charge slips, and receipts.
• Attend to special audits as directed by Finance Manager.

Skills

Conversant in English

Conversant in Bahasa Malaysia

Education

Diploma in Accounting or related discipline

Job description

Perform billing and cashiering duties and other related tasks.

Duties and Responsibilities:

1. Provide individualized care to the patients and relatives by ensuring their comfort and minimal waiting time for services.
2. Perform duties in accordance with Accounting Policies and Procedures.
3. Ensure Cashier counter(s) and the waiting areas are organized and well‑kept.
4. Sort, code, alphabetize and verify bills, charge slips and receipts.
5. Assist in the stock take and other exercises whenever required.
6. Assist in the care and maintenance of department equipment and supplies.
7. Participate in educational programs and in‑service meetings.
8. Attend meetings as directed by the Management of the company.
9. Ensure the daily and monthly activities of the department meet the reporting requirements of the organization. Key in order entries in a timely manner and generate bills promptly.
10. Ensure quality standards as documented are met in terms of reporting and daily activities.
11. Provide accounting and support to the Management Office and support her colleagues in terms of the billing and receipt activities.
12. Answer queries on hospital charges.
13. Update other relevant staff with debtor information as and when required.
14. Inform Finance Executive of any discrepancies in patients' bills and receipts.
15. Assist Finance Executive to monitor Credit Management as set out in the Accounting Policies and Procedures.
16. Highlight to Finance Executive any bills belonging to long outstanding debts.
17. Assist Finance Executive by providing documented evidence of pursuing debtors or payment.
18. Relieve other staff as and when required.
19. Attend to special audits and assignments as directed by the Finance Manager/Executive.
20. Register, screen and assign patients to the appropriate wards or consultants.
21. Provide information to patients and their relatives and/or attend to enquiries with regards to hospital services and facilities during the registration process.
22. Perform other related duties as assigned or directed.

Education and Requirements:

• Diploma in Accounting, or any related discipline.
• Preferably with 1-2 years of experience.
• Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

• Shift and working hours are as directed by hospital Management.