E Commerce jobs in Malaysia

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e‑commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eye care industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!

This position is responsible for maximizing the end‑to‑end service rate to customers at the lowest possible cost. Optimizing sourcing effectiveness by coordinating their flows and deliveries. Aligning all supply‑chain functions in their priorities to optimize service/cost performance, solve operational issues and anticipate alerts: supply‑chain helpdesk.

• Reporting directly to the National Sales Manager. Responsible for achievement of agreed sales, brand productivity and in‑store visibility in assigned account and territory.
• Driving achievement of sales target set by the company in assigned territory.
• Developing long‑term commercial relationships with assigned accounts and leveraging these relationships for commercial benefits of EL and the account.
• Working with existing accounts on quarterly and annual targets and plans.
• Monitoring stock replenishment and distribution by assigned account and brand to ensure sell‑in and sell‑out are well executed.
• Driving in‑store merchandising activities that are superior to the competition through value‑added visitation.
• Identifying prospects, generating leads and promoting company products to optometry and eye‑care professionals.
• Providing feedback and collecting field intelligence that could lead to a competitive advantage.
• Serving as the link of communication between account and internal teams.
• Attending account feedbacks and complaints, providing prompt solutions to resolve issues to account’s satisfaction.
• Weekly sales fundamental reporting.
• Working as a team to deliver team goals.

Internal: Finance Dept, Customer Service Dept, HR Dept

External: Customers

• Preferred degree or equivalent in any discipline with 3‑5 years of professional experience in sales.
• Strong negotiation, analytical and problem‑solving skills.
• Good commercial acumen and relationship management (internal & external partners).
• Able to work independently and collaborate in team when required.
• Proficient spoken and written in English (Malay & Chinese language is a plus).

Educational Background: Preferred degree or equivalent.

• English – write, read, and speak.
• Malay – write, read, and speak.
• Mandarin – advantage if can write, read or speak.

• Entitled to 16 working days holidays (exclusive of all local public holidays) in the company’s holiday year which runs from January to December.
• Entitled to private medical cover which company will pay for the premium for this service. Confirmed employees will be entitled to yearly executive medical check‑up or dental reimbursement for scaling, filling and extraction expenses of maximum combined limit of RM 800 per year.
• Entitled to 2 free pairs of either sun or optical frames or lenses and a range of discounts off wholesale pricing throughout the year after completing the probation.
• Possibility of flexible ways of working (hybrid‑work from home 2 days per week).
• Gain access to countless opportunities for growth, whether horizontally, vertically, or internationally – within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process.
• Join the Employee Shareholding Program to share in the company’s success and directly benefit from EssilorLuxottica’s growth according to company prevailing policy.
• Enjoy team‑building events and recreational activities organized by our volunteer‑based ‘We Care Committee’ in Malaysia.
• Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.

Our recruitment process may vary; if you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.