Recovery Operations Specialist

Ninja Van; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Penang is seeking an experienced candidate to manage daily tasks in e-commerce logistics. The role entails addressing delivery inquiries, ensuring data accuracy, and adherence to operational procedures. Ideal applicants should have a Diploma or Bachelor’s Degree, at least 1 year of experience in logistics, and proficiency in English and Bahasa Malaysia. The position offers a salary range of RM2,000 - RM3,000 a month, and candidates should be adept with Microsoft Office and Google Workspace.

Qualifications

• Minimum of 1 year of experience in e-commerce logistics.
• Strong ability to grasp operational processes and systems.
• Proficient in both spoken and written English and Bahasa Malaysia.

Responsibilities

• Ensure all assigned tasks are attended to daily.
• Address and close delivery inquiries in a timely manner.
• Maintain accuracy and completeness of data in the recovery system.

Skills

Analytical skills

Communication skills

Attention to detail

Process-oriented mindset

Education

Diploma or Bachelor’s Degree

Tools

Microsoft Office

Google Workspace

Job description

A leading logistics company in Penang is seeking an experienced candidate to manage daily tasks in e-commerce logistics. The role entails addressing delivery inquiries, ensuring data accuracy, and adherence to operational procedures. Ideal applicants should have a Diploma or Bachelor’s Degree, at least 1 year of experience in logistics, and proficiency in English and Bahasa Malaysia. The position offers a salary range of RM2,000 - RM3,000 a month, and candidates should be adept with Microsoft Office and Google Workspace.