Communication jobs in Malaysia

A consultant’s duties involve guiding clients to the right products or services, building relationships, conducting market research, and closing deals. Their focus is on providing strategic advice, training teams, analyzing needs, and ensuring customer satisfaction through strong communication and negotiation for long-term growth. They act as a bridge between customer needs and company offerings, managing everything from prospecting to post-sales support.

• Client Engagement: Identify, contact, and build rapport with potential and existing clients; address inquiries and provide tailored solutions.
• Product Expertise: Stay informed about product features, industry trends, and competitor offerings to give well-founded recommendations.
• Sales Strategy: Conduct market research, analyze trends, identify opportunities, and develop customized sales plans.
• Sales Process: Present products, negotiate contracts, close deals, and manage follow-ups.
• Relationship Management: Maintain strong client relationships, provide excellent post-sales support, and ensure loyalty.
• Team Support: Train and mentor sales teams in techniques, product knowledge, and communication skills.
• Reporting: Create and present reports, track activities, and maintain detailed client records.
• Collaboration: Work with marketing teams to develop campaigns and enhance brand visibility.

• Communication: Excellent verbal and written skills, active listening, and presentation abilities.
• Analysis: Conduct market research and understand customer needs.
• Negotiation: Essential for finalizing deals that satisfy both parties.
• Adaptability: Willingness to learn new strategies and methods.
• Autonomy: Ability to work independently, multitask, and manage time effectively.

In essence, a sales consultant combines deep product knowledge with strategic insight and relationship-building skills to drive sales and ensure sustainable business growth.