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1 566 postes de

Hospitality à Malaisie

Duty Manager

AccorHotel

Sepang
Sur place
MYR 100 000 - 150 000
Aujourd’hui
Soyez parmi les premiers à postuler
Je veux recevoir les dernières offres d’emploi de Hospitality

EN - Sales Manager

AccorHotel

Kuala Lumpur
Sur place
MYR 100 000 - 150 000
Aujourd’hui
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Assistant Manager - Income Audit

Hilton Worldwide, Inc.

Kampung Atas A
Sur place
MYR 60 000 - 80 000
Aujourd’hui
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Reservation Manager (Hilton Kuala Lumpur)

Hilton

Kuala Lumpur
Sur place
MYR 60 000 - 80 000
Aujourd’hui
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Purchasing Executive

ibis, ibis Styles, ibis budget

Kuala Lumpur
Sur place
MYR 150 000 - 200 000
Aujourd’hui
Soyez parmi les premiers à postuler
discover more jobs illustrationDécouvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenant

Sales Coordinator

Hilton Worldwide, Inc.

Kampung Atas A
Sur place
MYR 30 000 - 40 000
Aujourd’hui
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Purchasing Executive

AccorHotel

Kuala Lumpur
Sur place
MYR 30 000 - 45 000
Aujourd’hui
Soyez parmi les premiers à postuler

Senior Finance Operations Specialist

Lighthouse

Kuala Lumpur
Hybride
MYR 80 000 - 110 000
Aujourd’hui
Soyez parmi les premiers à postuler
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Learning & Development Executive

Hilton Worldwide, Inc.

Penang
Sur place
MYR 50 000 - 70 000
Aujourd’hui
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Executive Assistant to Managing Director

Oriental Coffee International Sdn Bhd

Puchong
Sur place
MYR 100 000 - 150 000
Hier
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Customer Service Specialist

Aigens

Subang Jaya
Sur place
MYR 100 000 - 150 000
Hier
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Senior Manager, Sales & Marketing, CC & PR

d'Tempat Country Club

Seremban
Sur place
MYR 200 000 - 250 000
Il y a 7 jours
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Resort Manager

YL Central Services Sdn. Bhd.

Gopeng
Sur place
MYR 100 000 - 150 000
Il y a 7 jours
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Assistant Manager, Building

FIVE SENSES Experience Suite

Kuala Lumpur
Sur place
MYR 20 000 - 100 000
Il y a 7 jours
Soyez parmi les premiers à postuler

Sales Manager (Pre Opening) - Waldorf Astoria

Hilton Worldwide, Inc.

Kuala Lumpur
Sur place
MYR 70 000 - 90 000
Il y a 4 jours
Soyez parmi les premiers à postuler

Regional Sales Manager, Southeast Asia (Based in Kuala Lumpur)

Lighthouse

Kuala Lumpur
Sur place
MYR 120 000 - 160 000
Il y a 5 jours
Soyez parmi les premiers à postuler

Outlet Manager

Marriott Hotels Resorts

Putrajaya
Sur place
MYR 40 000 - 60 000
Il y a 5 jours
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Support Engineer – Malaysia

Liven

Pasir Gudang
Sur place
MYR 100 000 - 150 000
Il y a 7 jours
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Guest Service Agent / Associate

Hilton Worldwide, Inc.

Puchong
Sur place
MYR 100 000 - 150 000
Il y a 3 jours
Soyez parmi les premiers à postuler

Guest Service Agent

Hilton Worldwide, Inc.

Kampung Atas A
Sur place
MYR 100 000 - 150 000
Il y a 3 jours
Soyez parmi les premiers à postuler

Executive Chinese Chef (Pre-Opening) - Conrad Kuala Lumpur

Hilton Worldwide, Inc.

Kuala Lumpur
Sur place
MYR 100 000 - 150 000
Il y a 4 jours
Soyez parmi les premiers à postuler

Sales Manager

Shangri-La Hotels (Malaysia) Berhad

Kuala Lumpur
Sur place
MYR 100 000 - 150 000
Il y a 4 jours
Soyez parmi les premiers à postuler

Chef de Cuisine - Modern Indian Fine Dining (Pre Opening) - Waldorf Astoria

Hilton

Kuala Lumpur
Sur place
MYR 80 000 - 120 000
Il y a 5 jours
Soyez parmi les premiers à postuler

Manager, Business Development (Hospitality)

Berjaya Corporation Bhd

Kuala Lumpur
Sur place
MYR 150 000 - 200 000
Il y a 5 jours
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Income Audit Officer

Hilton Worldwide, Inc.

Lumut
Sur place
MYR 150 000 - 200 000
Il y a 7 jours
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Duty Manager
AccorHotel
Sepang
Sur place
MYR 100 000 - 150 000
Plein temps
Aujourd’hui
Soyez parmi les premiers à postuler

Résumé du poste

A leading hotel in Malaysia is seeking a skilled Duty Manager to oversee daily operations and ensure exceptional guest experiences. Your role will involve managing hotel operations during shifts, addressing guest inquiries, and leading team members to maintain high service standards. Ideal candidates will possess a degree in Hospitality Management and at least 5 years in the industry, with strong leadership capabilities. This position demands flexibility and cultural sensitivity, focusing on creating memorable impacts for guests.

Qualifications

  • Minimum of 5 years of experience in the hospitality industry, with 2 years in management.
  • Proven track record of managing guest relations.
  • Fluency in English and Bahasa Melayu.

Responsabilités

  • Oversee hotel operations during assigned shifts.
  • Ensure exceptional guest service and address inquiries.
  • Handle guest complaints and concerns professionally.
  • Manage check-in and check-out processes.

Connaissances

Exceptional customer service
Team management
Problem-solving
Communication
Organizational skills
Cultural sensitivity
Ability to work flexible hours

Formation

Diploma or Bachelor's degree in Hospitality Management

Outils

Hotel property management systems
Microsoft Office suite
Description du poste

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a highly skilled and Guest-focused Duty Manager to join our team. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel.

  • Oversee and coordinate all aspects of hotel operations during assigned shifts
  • Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs
  • Manage and motivate team members to maintain high performance standards
  • Handle guest complaints and concerns professionally and efficiently
  • Coordinate with various departments to ensure seamless communication and service delivery
  • Implement and enforce hotel policies, procedures, and safety regulations
  • Monitor and maintain cleanliness and presentation standards throughout the property
  • Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests
  • Conduct regular inspections of public areas and guest rooms to maintain quality standards
  • Assist in training and developing staff to enhance their skills and knowledge
  • Handle emergency situations and make critical decisions when necessary
  • Prepare and submit daily reports on hotel operations and guest feedback
  • Collaborate with other managers to improve overall hotel performance and guest satisfaction
Qualifications
  • Diploma or Bachelor's degree in Hospitality Management or related field
  • Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role
  • Proven track record of delivering exceptional customer service and managing guest relations
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel property management systems and Microsoft Office suite
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Strong problem-solving skills and ability to make quick, effective decisions
  • Detail-oriented with excellent organizational and multitasking abilities
  • Cultural sensitivity and understanding of local customs.
  • Fluency in English and Bahasa Melayu.
  • Familiarity with local regulations and hospitality standards in Malaysia
  • Ability to remain calm and professional under pressure
  • Commitment to maintaining high standards of cleanliness and presentation
  • Adaptability to changing situations and ability to work in a fast-paced environment
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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