Hospitality jobs in Malaysia
Remote Customer Support Associate with Czech or Slovak
AmRest Holdings SE
Remote Content Analyst with French
AmRest Holdings SE
Regional Customer Experience Manager (Hospitality Experience)
Cheaper connections sdn bhd
Head of Marketing (Hospitality Industry)
Talent Recruit
Discover more opportunities than anywhere else. Find more jobs nowRemote Content Analyst - fluent Swedish
AmRest Holdings SE
Associate Professor - Hospitality Service Quality/Service Innovation
Taylor's Education Group
Senior Lecturer - Hospitality Management
Taylor's University Sdn Bhd
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Privacy Data Analyst - fluent Turkish
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Procurement Manager (Hospitality Industry)
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Head of Marketing (Hospitality Industry)
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Professor - Hospitality Service Marketing / Technology / Service Innovation
Taylor's Education Group
Privacy Data Analyst - fluent Swedish
AmRest Holdings SE
Associate Professor - Hospitality Analytics / Hotel Revenue Management
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Sales Administrative (172894)
Shangri-La Hotels and Resorts
Corporate Affairs, Legal & Compliance
EXSIM HOSPITALITY BERHAD
Head, School of Hospitality & Tourism Management
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Finance Assistant – Accounts Receivable (AR)
UOA Hospitality
Remote Customer Support Associate with Czech or Slovak
Job summary
A leading customer service provider is looking for a Remote Customer Support Associate fluent in Czech or Slovak. In this role, you will deliver high-quality customer service through email and phone, resolve inquiries, and troubleshoot issues. The ideal candidate has experience in customer service, is available for at least 130 hours monthly, and possesses good analytical skills. This position offers remote onboarding, training, and opportunities for personal development in a friendly environment.
Benefits
Qualifications
- Experience in the call center or customer service industry.
- Available for a minimum of 130 hours per month.
Responsibilities
- Play a crucial role in delivering high-quality customer service through email and phone.
- Resolve customer inquiries and troubleshoot issues.
- Ensure customer satisfaction and meet performance targets.
Skills
Education
Remote Customer Support Associate with Czech or Slovak
Customer Support Associate with Czech or Slovak
In this role, you will play a crucial role in delivering high-quality customer service through email and phone channels to our high-profile Client, who specializes in internet-based searching and video-sharing platforms.
Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.
- Provide high-quality online customer service via email.
- Deliver efficient troubleshooting and query resolution.
- Identify, qualify and overcome customer objections.
- Meet deadlines with a fast-paced environment.
- Fluency in written and spoken Czech or Slovak.
- Intermediate level of written and verbal English.
- Available for a minimum of 130 hours per month.
- Experience in the call center or customer service industry.
- Good analytical and organizational skills.
- High school diploma or equivalent.
- Remote onboarding and training.
- Schedule from Monday to Friday from 8 a.m. and 6 p.m.
- MyBenefit platform access (you can exchange points for a Multisport card, LuxMed
healthcare or codes for other services such as shopping, travel, massage or food and
many more). - Cooperation in a friendly, innovative, and multinational environment allowing youto improve your language and personal skills.
- Opportunity for development within the structures of our company.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.