Hospitality jobs in South Africa

A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.

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A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.

As a Human Resources Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. You will also manage succession planning and assist the HR Director with strategy. Specifically, your responsibilities will include:

• Providing and delivering first-class employee relations services to the hotel
• Assisting the Human Resources Director with HR strategy
• Managing succession planning with senior managers during bi-annual appraisals
• Handling employee relations issues confidentially, including disciplinaries, grievances, and capability matters
• Supporting managers to ensure team success
• Ensuring recruitment and selection processes are followed, including immigration checks
• Supporting departmental training requirements
• Completing management reports for head office and regional offices
• Controlling costs and assisting in meeting financial targets
• Managing pay reviews, absence monitoring, and wage queries in line with company guidelines
• Completing training on security, fire regulations, and health and safety legislation
• Collaborating with local organizations and schools to promote the hospitality industry
• Resolving team member and management queries

A Human Resources Manager at Hilton works on behalf of our guests and collaborates with team members. To succeed in this role, you should demonstrate:

• Previous HR managerial experience
• CIPD qualification
• A positive attitude
• Strong communication and interpersonal skills
• Commitment to high-quality customer service
• Excellent grooming standards
• Flexibility to adapt to various work situations
• Ability to work under pressure
• Ability to work independently and in teams

It is advantageous to have:

• Knowledge of the hospitality industry
• IT proficiency

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional guest experiences through its commitment to service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences worldwide. Our team members are at the heart of this mission!

Location: DoubleTree By Hilton Shah Alam, Shah Alam, Selangor, Malaysia

Category: Hotel

Job Function: HR/PM/IR/Training

Industry: Hospitality & Tourism (Hotels/Resorts)