Senior Learning & Development Executive

Padini; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail organization located in Malaysia, Selangor, is seeking a dynamic Training Manager to oversee the nomination and coordination of training programs. Responsibilities include managing training logistics, conducting Training Needs Analysis, and fostering a positive workplace culture through team-building activities. Candidates should have 3-5 years of experience in training management, excellent communication skills, and proficiency in Microsoft Office. The position offers a performance bonus, medical coverage, insurance, and staff purchase discounts.

Benefits

Performance Bonus

Outpatient Medical Coverage

Insurance Coverage (GHS, GPA, GTL)

Staff Purchase Discount

Qualifications

• 3–5 years of proven experience in managing training and development activities.
• Certification in Training & Development is a strong advantage.
• Proficient in using HR tools and training methodologies.

Responsibilities

• Oversee training program nominations and confirmations.
• Manage external training applications and registrations.
• Conduct Training Needs Analysis to identify skills gaps.
• Organize team-building activities and employee engagement events.
• Track training effectiveness through feedback and reports.

Skills

Leadership

Communication

Stakeholder Management

Negotiation

Team Player

Education

Bachelor's Degree in Business Management or related discipline

Tools

Microsoft Office Suite

Learning Management System (LMS)

Human Resource Information System (HRIS)

Job description

Oversee the nomination and confirmation process for training programs, ensuring timely coordination and effective communication with all stakeholders.

Evaluate, negotiate, and select training providers to ensure high-quality delivery that meets organizational standards and is cost-effective.

Manage the full process of external training applications, including registrations and preparation of training bond agreements.

Oversee HRDC claim submissions, grant applications, and ensure compliance with regulatory requirements.

Conduct and manage the Training Needs Analysis (TNA) process to identify skills gaps and prioritize learning priorities.

Plan, implement, and maintain monthly, quarterly, and annual training calendars aligned with business objectives.

Maintain an up-to-date training database, including curriculum content, attendance tracking, and merit point recording.

Take full ownership of training logistics, from venue setup and materials preparation to liaising with vendors and managing quotations, invoices, and billing.

Organize and lead team-building activities, tournaments, and employee engagement events to foster a positive workplace culture.

Collect and analyze pre and post-training feedback from participants and trainers; generate reports and track learning effectiveness using defined KPIs.

Assist in the preparation of training performance reports and analytics to support continuous improvement and management review.

Collaborate with Finance and other departments on payment-related matters for training services and materials.

Contribute to the development and improvement of training materials, ensuring they remain current, engaging, and aligned with company strategy.

Champion interactive learning methods, including e-learning platforms, webinars, workshops, and in-person sessions.

Contribute to internal communication by planning and writing articles for internal newsletters to highlight training highlights and engagement initiatives.

Support and execute other HR-related projects and duties as assigned by management.

Requirements:

Bachelor's Degree in Business Management, Business Administration, Human Resource Development/Management, Psychology, or a related discipline

Minimum 3–5 years of proven experience in planning, coordinating, and managing training and development activities, preferably in the retail or fast-paced industry

Certification in Training & Development (e.g., HRDF/HRDC TTT, Certified Trainer) is a strong advantage

Demonstrated ability to lead training initiatives, conduct needs analysis, and measure training effectiveness

A proactive team player with strong leadership qualities, initiative, and the ability to work independently with minimal supervision

Excellent communication and stakeholder management skills across all levels of the organization

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant tools/platforms (e.g., LMS, HRIS)

Flexible and willing to travel domestically and internationally for training programs, engagement events, and related activities

We Offers:

Performance Bonus

Outpatient Medical Coverage

Insurance Coverage (GHS, GPA and GTL)

Staff Purchase Discount

*Subject to position offered / outlet / sales performance / company’s policy*