Telecommunication jobs in United States
Key Account Manager, Mid-Market (Northern)
U Mobile
Strategic Telecom KAM – Mid-Market | Flexible Hours
U Mobile
Senior Sales Manager - Telecom & UCaaS (SE Asia)
Oracle Corporation Malaysia Sdn. Bhd.
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Always Marketing (M) Sdn. Bhd.
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Sandisk
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TIME dotCom Berhad
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Samsung Electronics (M) Sdn Bhd
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U Mobile Sdn Bhd
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myNEWS HOLDINGS BERHAD
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Oracle Corporation Malaysia Sdn. Bhd.
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AG Staffing Malaysia
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Sandisk
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U Mobile
Cloud Engineer (Senior)
Singtel
Partner & Contract Manager — Data Insights & Automation
TIME dotCom Berhad
Customer Service Representative
Ecolab
Global Infrastructure Network Engineer
Advanced Micro Devices
Key Account Manager, Mid-Market
Job summary
A leading telecommunications company in Malaysia is seeking an Account Manager to manage key client relationships and drive revenue growth. The role involves understanding client needs, tailoring telecom solutions, and ensuring customer satisfaction through strategic account management. Ideal candidates will have a Bachelor’s degree and proven account management experience within the telecommunications or technology sectors. This position offers opportunities for professional growth within a dynamic and award-winning organization.
Benefits
Qualifications
- Minimum Diploma or Higher Diploma preferred.
- Proven experience in account management, ideally in telecommunication or tech industries.
- Strong understanding of telecom services is an advantage.
Responsibilities
- Develop and maintain strong, long-term relationships with telecom clients.
- Understand client needs and tailor telecom solutions.
- Negotiate contracts and close agreements.
- Collaborate with internal teams for service delivery.
- Monitor account performance and proactively address issues.
- Identify growth opportunities and support new business development.
Skills
Education
Tools
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
We’re looking for a results-driven Account Manager to manage and grow relationships with key clients in selected industry in Malaysia. You’ll be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management. You are also required to on board new customer / logo for the organization.
- Develop and maintain strong, long-term relationships with telecom clients
- Understand client needs and tailor telecom solutions to meet business objectives
- Negotiate contracts and close agreements to maximize profitability
- Collaborate with internal teams (sales, technical, customer support) to ensure seamless service delivery
- Monitor account performance and proactively address issues or concerns
- Stay updated on telecom industry trends, products, and competitive landscape
- Identify growth opportunities within existing and new accounts and support new business development
- Prepare regular reports on account status, forecasts, and client feedback
- Minimum Diploma or Higher Diploma, preferably Bachelor’s degree in Business, Communications, or a related field.
- Proven experience in account management, preferably in telecommunication or tech related industries.
- Added advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)
- Excellent communication, negotiation, and presentation skills
- Ability to manage multiple accounts and prioritize effectively
- Proficiency in CRM tools and Microsoft Office Suite
- Strategic thinker with a customer-first mindset
- Strong analytical and problem-solving skills
- Experience working with enterprise clients or government accounts
- Positive and energetic personality
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.