Business Analyst jobs in Malaysia

Job Title: Business Analyst

Contract Type: Permanent

Location: KL, Malaysia

life insurance experience is must

About the Client/Organization

Join a high-impact global organization at the forefront of digital innovation. This global

leader in IT services and consulting helps businesses modernize their operations through

innovative technology solutions. It partners with clients across industries to drive digital

transformation, offering services such as cloud migration, cybersecurity, data analytics, and

enterprise applications. Known for managing complex IT ecosystems, it supports

organizations in enhancing performance, improving customer experiences, and achieving

sustainable growth.

About the Role

We are seeking a detail-oriented and analytical Business Analyst to join our team, focused on insurance application systems. The ideal candidate will have deep knowledge of insurance business processes and hands-on experience in translating business requirements into functional application solutions. You will act as the bridge between business stakeholders and the IT development team to ensure that our insurance applications meet regulatory requirements and business goals.

Key Responsibilities:

· Collaborate with stakeholders from business units (Underwriting, Claims, Policy Administration, Billing, etc.) to gather and document business requirements.

· Analyze and document existing insurance processes and systems, identifying areas for improvement and optimization.

· Translate business requirements into functional specifications and user stories for development teams.

· Work closely with developers, QA, and project managers to ensure accurate delivery of features and system enhancements.

· Support system implementation and integration, including testing, training, and change management.

· Develop and maintain documentation such as business requirement documents (BRDs), functional requirement specifications (FRDs), process flows, and user guides.

· Perform gap analysis and risk assessments to support decision-making.

· Assist with user acceptance testing (UAT), including test plan development, execution, and defect tracking.

· Ensure solutions comply with industry regulations and internal quality standards.

Requirements

Education:

· Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

Experience:

· 3–5+ years of experience as a Business Analyst, preferably within the insurance industry (P&C, Life, Health, etc.).

· Experience with insurance platforms (e.g., Guidewire, Duck Creek, Majesco, or similar) is highly desirable.

Skills:

· Strong understanding of insurance business operations and terminology.

· Proficiency in requirements gathering, documentation, and business process modeling.

· Excellent analytical and problem-solving skills.

· Proficiency with tools like JIRA, Confluence, Visio, SQL, and Microsoft Office Suite.

· Strong interpersonal and communication skills, both written and verbal.

· Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

· Experience with Agile and/or Waterfall methodologies.

· Certification such as CBAP, PMI-PBA, or IIBA ECBA is a plus.

· Experience with API integrations, data mapping, or digital transformation projects.

What’s in it for You?

● Competitive compensation and leave benefits

● Flexible/hybrid work environment

● Learning and development programs

● Global mobility opportunities

● Flexi benefits for wellness and lifestyle

● Additional flexible vacation leaves

Why Apply Through Morgan McKinley?

● Exclusive access to confidential and high-growth roles not publicly listed

● Career guidance from tech-specialist consultants who understand the market

● Streamlined interview support and feedback loops

● Opportunities across fintech, SaaS, enterprise tech, and startups

Interested? Let’s Talk.

If you’re excited to explore this opportunity, apply directly or connect with [Recruiter Name]

at [email] for a confidential discussion.

EA Name: Alvin Lau

EA Licence No.: 11C5502

EA: Registration Number: R1874110