Business Analyst jobs in Malaysia

Implementation (2–8 Years)

Department: HCM Implementation

Location: Malaysia

Function: Global Payroll & HCM Implementation

Role Titles: Business Analyst / Senior Business Analyst / Functional Consultant

Experience: 2 to 10 Years in HRMS / HCM / Payroll Implementation

Ramco Systems is part of the $1.5 billion+ diversified Ramco Group, a legacy enterprise with deep roots in industries such as cement, textiles, engineering, software, energy, and biotech. With over 75 years of heritage and innovation, the Ramco Group is a global powerhouse that blends traditional business values with modern technologies.

Ramco Systems is the Group’s technology arm, delivering next-gen enterprise software across Global Payroll, HR, Aviation MRO, ERP, and Logistics. Headquartered in Chennai, India, Ramco serves over 1,000 customers across 35+ countries and is recognized for its AI/ML-based, bot-enabled, and cloud-native solutions.

Our platform is designed for digital operations—trusted by governments, Fortune 500 companies, and high-growth enterprises alike. If you're looking to be part of a company that combines innovation, global exposure, and a mission to disrupt legacy systems with intelligent enterprise applications—Ramco is the place to be.

We are looking for driven and capable Functional Consultants / Business Analysts who bring strong analytical depth, domain understanding (HR/Payroll), and the ability to influence and drive outcomes with customers.

This role requires:

• Ability to understand complex payroll & HCM requirements
• Ability to translate business needs into implementable solutions
• Strong problem-solving, consulting presence, and stakeholder handling
• High learning agility—both domain and product
• This role directly impacts global payroll transformation programs for enterprise clients.

• Engage with client stakeholders to understand business processes across Payroll, Time & Attendance, and Core HR.
• Lead and support for requirement-gathering workshops, interviews, and discovery sessions.
• Translate business needs into clear functional requirements, process flows, and documentation.

• Configure Ramco Payroll / HCM modules based on requirement specifications.
• Validate statutory rules, payroll cycles, earning/deduction structures, leave policies, and time configurations across countries.
• Evaluate feasibility of change requests and work with product/technical teams for solution planning.

• Manage client expectations, milestones, and deliverables
• Support end-to-end implementation including configuration, testing, UAT, training, and go-live.
• Act as liaison between business users, product teams, and technical teams.

• Prepare functional test cases, UAT scenarios, and acceptance criteria.
• Conduct solution walkthroughs, defect triage, and end-to-end validation with stakeholders.

• Provide hyper‑care support during go‑live.
• Document learnings, best practices, and reusable assets for future projects.

• Identify process improvement opportunities during client engagements.
• Contribute to internal product enhancements, knowledge repositories, and implementation frameworks.

• 2 to 8 years of experience in HRMS / HCM / Payroll implementation or consulting.
• Strong working knowledge of payroll (statutory, cycles, compliance), HR processes, and time/attendance.
• Experience in any HRMS SAAS based multi‑country Payroll systems:

• Excellent requirement‑gathering, documentation, and process‑mapping abilities.
• Experience working with cross‑functional teams and managing stakeholders.
• Strong analytical, problem‑solving, and decision‑making ability.

• Ownership & bias for action
• Customer‑first mindset
• Structured thinking and clarity in communication
• Ability to handle ambiguity and deliver under pressure
• High learning agility

• MBA / Master’s degree in HR, Systems, Business, or related domain.
• Candidates with strong payroll implementation experience but non‑MBA backgrounds may also apply.

• Multi‑country payroll experience
• Exposure to project management methodologies (Agile / Waterfall)
• Experience working with global clients across APAC / Middle East / Europe