Business Analyst

Allianz Malaysia; Kuala Lumpur; On-site; MYR 65,000 - 85,000; Full time

Job summary

A leading insurance company in Malaysia is looking for a proactive Business Analyst to oversee project implementations and lead a junior team. The ideal candidate will have at least 3 years of experience, particularly within the General Insurance sector and a strong grasp of business analysis methodologies. Responsibilities include guiding junior analysts, developing user requirements, and supporting user acceptance testing. This role is an excellent opportunity to contribute to impactful operational improvements in a dynamic setting.

Benefits

High-trust culture

Empowered decision-making

Inclusive workplace

Qualifications

• Minimum 3 years of experience as a Business Analyst, especially in documenting and analyzing requirements.
• 2 years of experience in the General Insurance domain is a plus.
• Familiarity with software development lifecycle and Agile methodologies.
• Experience working with IT staff and business stakeholders.

Responsibilities

• Supervise and guide Junior Business Analysts.
• Lead business walkthroughs to develop initiatives.
• Review documented User Requirements and obtain sign-offs.
• Support Business in User Acceptance Testing.
• Document functional test scenarios and criteria.

Skills

Business analysis

Documentation

Communication

Problem-solving

Stakeholder management

Tools

Excel

SQL

Jira

Confluence

Power BI

Job description

Overview

Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact? We are seeking a dynamic and proactive individual to join our team, responsible for planning and implementing operational projects, programs, and improvement plans as assigned by the Head of Business Analyst. This role involves leading a team to develop comprehensive business scenarios for UAT executions, and effectively communicating changes in business rules to the Business department. Additionally, the position requires providing consultation, recommendations, and implementation on IT/Ops-related matters, while supporting the COO in operational functions and activities. If you are a strategic thinker with a passion for driving business improvements and operational excellence, we invite you to apply and be part of our innovative team.

Responsibilities

• To supervise and provide guidance to Junior Business Analyst.
• Lead business walkthrough with business units to develop business initiatives or requirements, seek clarification, identify initiatives correlation, and provide initial process and systems impact analysis and resource needs
• To review the documented User Requirements with the Business User and to obtain proper signed off by the Business
• To review Business User Test Scripts, support Business in the User Acceptance Testing and to obtain proper signed off by the Business
• Work with business units and IT to document functional test scenarios, test plans, test strategies and end-user acceptance testing criteria
• Participate projects in accordance to project management principles and methodologies as business analyst roles
• Develop/Maintain/Upgrade documentation specifics to Business Analyst
• Ensure personal development for self improvement and build positive working relationships within the team
• Perform any other duties as assigned by the COO

Must Have

• Min 3 years of Business Analyst skill set – such as able to document the business requirements, analyzed the requirements, etc
• Min 2 years of General Insurance domain knowledge (product development, underwriting, RI, Claims, Finance & regulatory related is added advantage)
• Experienced to work with IT technical staff (inclusive of vendors) & Business stakeholders
• Familiarity with software development lifecycle (SDLC) and Agile methodologies
• Able to propose solutions or workaround

Added Advantage

• Data Analysis – familiarity with data modeling, exposure to data-driven projects or digital transformation
• Understand AI capabilities and limitation in non-technical language – such as eliciting requirements, analyzing data, modeling processes, or communicating insights
• IT technical experienced (it will be good if the candidate is an IT graduate)
• Proficiency in tools like Excel, SQL, Jira, Confluence, and Power BI.
• Working experience in Digital / Data Analysis projects
• Familiarity with AI tools like ChatGPT or Copilot is an added advantage

Disclaimer

Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let\'s care for tomorrow.