Business Analyst

MyDIGITAL Corporation; Sepang; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading tech solutions company is seeking a Business Analyst to bridge business needs with technology solutions. Responsibilities include gathering requirements, analyzing processes for improvement, and supporting project phases from design to implementation. The ideal candidate will have 6-10 years of experience in similar roles, strong analytical skills, and a Bachelor's degree in a relevant field. This position offers the opportunity to work closely with stakeholders to shape effective solutions.

Qualifications

• Minimum 6 to 10 years of experience as a Business Analyst or similar role.
• Experience in system implementation or digital transformation is an advantage.
• Knowledge of SDLC, Agile/Scrum methodologies is a plus.

Responsibilities

• Bridge business needs and technology solutions.
• Gather, analyse, and document business requirements.
• Act as a liaison between business users and technical teams.
• Support system design, testing, and implementation phases.

Skills

Analytical skills

Problem-solving skills

Excellent communication

Stakeholder management

Education

Bachelor’s Degree in Business Administration, IT, or related field

Tools

Microsoft Office

JIRA

Confluence

Visio

Job description

Overview

The Business Analyst is responsible for bridging business needs and technology solutions by analysing business processes, identifying improvement opportunities, and translating requirements into functional specifications. The role involves close collaboration with stakeholders, developers, and project teams to ensure solutions meet organisational objectives.

Business & Requirement Analysis

• Gather, analyse, and document business requirements through workshops, interviews, and stakeholder engagement.
• Translate business needs into clear functional and non-functional requirements.
• Prepare documentation such as Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), user stories, and process flows.
• Review and validate requirements with stakeholders to ensure accuracy and completeness.

Process Improvement

• Analyse current ("as-is") business processes and propose improved ("to-be") processes.
• Identify gaps, risks, and opportunities for optimisation and automation.
• Support business process reengineering initiatives where required.

Stakeholder Management

• Act as a liaison between business users, technical teams, and vendors.
• Facilitate discussions to resolve conflicting requirements or priorities.
• Provide regular updates and clarify requirements throughout the project lifecycle.

Project & Solution Support

• Support system design, development, testing, and implementation phases.
• Assist in User Acceptance Testing (UAT) planning, execution, and issue resolution.
• Ensure delivered solutions align with business requirements and objectives.
• Support change management and user training activities when required.

Documentation & Reporting

• Maintain accurate and up-to-date project and requirement documentation.
• Prepare reports, presentations, and dashboards for management and stakeholders.

Requirements & Qualifications

Education

• Bachelor’s Degree in Business Administration, Information Technology, Computer Science, or a related field.

Experience

• Minimum 6 to 10 years of experience as a Business Analyst or similar role.
• Experience in system implementation, digital transformation, or IT-related projects is an advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business requirements into clear documentation.
• Knowledge of SDLC, Agile/Scrum methodologies is an added advantage.
• Proficient in tools such as Microsoft Office, JIRA, Confluence, Visio, or similar.

Added Advantages

• Experience working with government agencies or public sector projects.
• Exposure to data analysis, reporting tools, or digital platforms.
• Professional certification such as CBAP, CCBA, PMI-PBA, or equivalent.