Senior Automation Business Analyst

SANOFI; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global healthcare company is looking for a Senior Automation Business Analyst to lead automation projects across various business units. This role emphasizes collaboration with developers and stakeholders to translate business needs into effective technical solutions. Candidates should have 5-7 years of experience in automation, strong communication skills, and proficiency in tools like Jira and Microsoft Power Automate. The position is based in Petaling Jaya, Malaysia, offering a dynamic environment for innovative thinkers.

Benefits

Equal opportunity employer

Growth and learning opportunities

Community-focused initiatives

Qualifications

• 5-7 years in automation projects as business analyst/data scientist/PM.
• Experience with AI and machine learning implementations.
• Strong collaboration skills with technical teams.

Responsibilities

• Deliver Automation and AI projects globally across technology portfolio.
• Translate business requirements into technical specifications.
• Manage stakeholder relationships and monitor progress.

Skills

Automation project experience

Proficiency in Jira

Proficiency in Confluence

Strong communication skills

Knowledge of RPA platforms

Education

Degree in Computer Science, Engineering, or Business Administration

Tools

Microsoft Power Automate

Python

SQL

Job description

PM tools proficiency (Jira, Confluence)

Job Title: Senior Automation Business Analyst

Hiring Manager: Vukadinovic Vladimir

Location: Petaling Jaya

Our team:

• Technology and Innovation team is a key pillar of Sanofi Business Operations, encompassing Intelligent Automation and Process Intelligence. Team delivers process optimization and end-to-end automation solutions.
• As a Senior Automation Business Analyst, you will work on automation projects across all business units. You will be part of an international, transformational organization driving digitalization with flexible working support.
• You will work closely with developers in a complementary partnership. While you will focus on business requirements, solution design, and project management, the developers will handle technical implementation. This collaboration ensures seamless delivery from business needs through technical execution.

Main responsibilities:

This position delivers Automation and AI projects globally across our technology portfolio: RPA, Low Code Solutions (Microsoft Power Automate), AI/Agentic AI Projects, and Intelligent Document Processing (IDP).

Business Analysis & Requirements:

• Translate business requirements into technical needs and data models
• Conduct process analysis and identify automation opportunities
• Create and maintain process documentation
• Work closely with Developers to translate business requirements into technical specifications
• Collaborate with architects and developers to ensure technical feasibility of proposed solutions
• Act as bridge between business stakeholders and technical development team

Project Management:

• Manage stakeholder relationships across functions and with 3rd parties
• Define business cases, monitor progress, manage risks and issues
• Ensure adherence to Sanofi automation methodologies and best practices

Technology Implementation:

• Provide business context and requirements to guide technical architecture decisions
• Together with architect recommend optimal technologies (RPA, AI/ML, Power Automate, IDP, native automations or combination of different technologies' ) for business challenges
• Collaborate on solution design ensuring business needs are met through technical implementation

Development Support:

• Work closely with Developers and business stakeholders during solution development
• Provide ongoing business guidance and clarification during development phases
• Collaborate on testing strategies and user acceptance testing
• Create user stories, UAT documents, and process scenarios
• Ensure developed solutions meet business requirements and user expectations
• Serve as central knowledge point for business processes

Continuous Improvement:

• Develop/ improve existing automation policies, standards, and templates
• Manage Knowledge Base for automation projects
• Stay in touch and Implement market best practices for AI/Low Code/RPA/IDP frameworks

About you

Background and Experience:

• 5-7 years in automation projects as business analyst/data scientist/PM
• Preferred Experience with AI/agentic AI projects and machine learning implementations
• Previous experience with RPA, application builds, IDP projects
• Global Business Services or transversal role experience preferred

Technical skills:

• Understanding of technologies required rather than hands‑on development
• Preferred previous experience with RPA platforms (, Automation Anywhere preferred, Blue Prism, UiPath etc) Microsoft Power Automate and Power Platform , AI frameworks and platforms eg Amazon Bedrock , IDP platforms (ABBYY, Kofax) and programming languages (Python, SQL) ,Data analytics tools (PowerBI,) Big data platforms (Datalake, Snowflake) and enterprise systems (SAP, Workday, Coupa, Salesforce)
• Strong collaboration skills with technical development teams

Process knowledge:

• Preferred previous experience in Finance (A2R, P2P, O2C), HRS, Procurement, M&S, Supply Chain, Commercial Operations, Clinical Trials, Regulatory Affairs, Pharmacovigilance, Quality, R&D, Medical Affairs
• Process assessment and modeling techniques
• Cross‑functional, multi‑geography collaboration skills

Project management:

• Professional certification (PMI‑CPMAI , PMP, CAPM, Prince2 ) preferred
• Agile/Scrum methodology experience
• PM tools proficiency (Jira, Confluence)
• Multi‑project management and risk mitigation expertise

Soft skills:

• Requirements gathering and technology recommendation abilities
• Strong communication and presentation skills across organizational levels
• Ability to explain complex concepts to non‑technical stakeholders
• Delivery‑focused with problem‑solving mindset
• Stakeholder management and influence without authority
• Continuous learning mindset
• Fluent English required

Education:

• Computer Science, Engineering, Information Technology, or Business Administration degree. preferred.

Preferred Qualifications:

• Automation Anywhere and Microsoft Power Platform certifications preferred
• AI/ML enterprise implementation experience
• Lean Six Sigma methodology knowledge

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!