Business Analyst

Allianz; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a proactive Business Analyst to lead operational projects and improve business initiatives. The role involves supervising junior analysts and communicating with business stakeholders. Ideal candidates will have at least 3 years of experience, knowledge of the General Insurance domain, and familiarity with Agile methodologies. This position offers a chance to contribute to meaningful business improvements in a high-trust culture.

Qualifications

• Minimum 3 years of Business Analyst experience.
• General Insurance domain knowledge is preferred.
• Experience working with IT technical staff and business stakeholders.
• Familiarity with SDLC and Agile methodologies.

Responsibilities

• Supervise and guide Junior Business Analysts.
• Lead business walkthroughs to develop business requirements.
• Review User Requirements documentation and ensure approval.
• Support business units in User Acceptance Testing.

Skills

Documentation skills

Business analysis

Stakeholder communication

Problem-solving

Education

Bachelor's degree in IT or relevant field

Tools

Excel

SQL

Jira

Confluence

Power BI

Job description

Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?

We are seeking a dynamic and proactive individual to join our team, responsible for planning and implementing operational projects, programs, and improvement plans as assigned by the Head of Business Analyst. This role involves leading a team to develop comprehensive business scenarios for UAT executions and effectively communicating changes in business rules to the Business department. Additionally, the position requires providing consultation, recommendations, and implementation on IT/Ops-related matters, while supporting the COO in operational functions and activities. If you are a strategic thinker with a passion for driving business improvements and operational excellence, we invite you to apply and be part of our innovative team.

You'll be responsible for:

• To supervise and provide guidance to Junior Business Analyst.
• Lead business walkthrough with business units to develop business initiatives or requirements, seek clarification, identify initiatives correlation, and provide initial process and systems impact analysis and resource needs.
• To review the documented User Requirements with the Business User and to obtain proper signed off by the Business.
• To review Business User Test Scripts, support Business in the User Acceptance Testing and to obtain proper signed off by the Business.
• Work with business units and IT to document functional test scenarios, test plans, test strategies and end-user acceptance testing criteria.
• Participate projects in accordance to project management principles and methodologies as business analyst roles.
• Develop/Maintain/Upgrade documentation specifics to Business Analyst.
• Ensure personal development for self improvement and build positive working relationships within the team.
• Perform any other duties as assigned by the COO.

Important to your success:

Must Have:

• Min 3 years of Business Analyst skill set – such as able to document the business requirements, analyzed the requirements, etc.
• Min 2 years of General Insurance domain knowledge (product development, underwriting, RI, Claims, Finance & regulatory related is added advantage).
• Experienced to work with IT technical staff (inclusive of vendors) & Business stakeholders.
• Familiarity with software development lifecycle (SDLC) and Agile methodologies.
• Able to propose solutions or workaround.

Added Advantage:

• Data Analysis – familiarity with data modeling, exposure to data-driven projects or digital transformation.
• Understand AI capabilities and limitation in non-technical language – such as eliciting requirements, analyzing data, modeling processes, or communicating insights.
• IT technical experienced (it will be good if the candidate is an IT graduate).
• Proficiency in tools like Excel, SQL, Jira, Confluence, and Power BI.
• Working experience in Digital / Data Analysis projects.
• Familiarity with AI tools like ChatGPT or Copilot is an added advantage.

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges imposed.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.