1.263

lavori da Account Executive in località Malaysia

Sales Team Lead - KL

Teleperformance USA

Petaling Jaya
In loco
MYR 100.000 - 150.000
30+ giorni fa
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Sales Team Lead - KL
Teleperformance USA
Petaling Jaya
In loco
MYR 100.000 - 150.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A leading customer service firm in Petaling Jaya is seeking a Sales Supervisor to mentor and develop a sales team. You will foster an outstanding sales environment, lead team meetings, and ensure quality standards are met. Candidates should have at least 1 year of supervisory experience, strong communication skills, and proficiency in Excel. This role requires flexibility in a fast-paced environment.

Competenze

  • 1+ years of experience as a sales supervisor.
  • Ability to mentor a team to meet quality standards.
  • Excellent communication skills in English and one local language.

Mansioni

  • Mentor and develop your team to achieve goals.
  • Lead daily huddles and weekly meetings.
  • Promote behaviors of care daily.

Conoscenze

Mentoring
Sales management
Communication skills
Proficiency in Excel
Descrizione del lavoro
Responsibilities
  • Mentor and develop your team to consistently achieve their goals within a constantly evolving sales environment.
  • Develop an outstanding sales environment within your team, focused on exceeding metrics.
  • Demonstrate ownership of customer interactions, with the fundamental philosophy of doing the right thing for each one.
  • Lead daily huddles and weekly team meetings to continuously communicate purpose, goals, progress and celebrated successes.
  • Promote and mentor to the five crucial behaviors of care daily.
  • Communication of goals, performance trends, and voice of the customer to all levels of care leadership.
  • Assist guides in learning how to consult and empower customers during phone interactions.
Minimum requirements
  • Ability to mentor a team to meet quality standards and metrics set by the department.
  • Minimum of 1+ years of sales supervisor experience, managing and leading a team.
  • Proficiency in using Excel.
  • Flexibility to work in an ever-changing environment.
  • Excellent written and verbal communication skills in English and one local language.
  • Significant experience in a complex fast paced environment.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.