Marketing Operation Manager | Furniture Manufacturing Industry

Career Horizons; Shah Alam; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading marketing firm is seeking a performance-driven individual for the role of Performance Reporting & Revenue Support. This role involves overseeing marketing projects, optimizing workflows, and supporting revenue initiatives. The ideal candidate has a background in project management within e-commerce or retail, along with strong analytical and communication skills. Applicants should submit their resumes via email.

Qualifications

• 2 to 5 years working experience in related fields.
• Strong leadership skills and the ability to manage cross-functional teams.
• Proficient in project management software and tools.

Responsibilities

• Support revenue growth through timely execution of campaigns.
• Lead cross-functional marketing projects from planning to execution.
• Manage and optimize the marketing technology stack.

Skills

Project management

Leadership

Analytical skills

Excellent communication

Team collaboration

Education

Bachelor’s or Master’s degree in relevant field

Tools

Microsoft Excel

Project management software

Job description

The new role :

Performance Reporting & Revenue Support

• Support revenue growth by ensuring timely execution of campaigns, product launches, and sales initiatives through effective resource allocation and workflow management.
• Partner with marketing and sales teams to monitor campaign performance and product impact on revenue.
• Drive operational excellence to improve conversion rates, accelerate time-to-market, and achieve revenue and margin targets.

Project Management & Campaign Operations

• Lead cross-functional marketing projects from planning to execution, ensuring alignment with timelines, budgets, and objectives.
• Define project scopes, schedules, and resource requirements for key initiatives.
• Track project milestones, resolve roadblocks, and facilitate communication between internal teams and external partners.

Design Workflow & Request Management

• Oversee and prioritize creative and operational requests (e.g., product renderings, video assets, sample/costing requests).
• Act as the main liaison between design, marketing, and product teams to ensure requests are well-structured, briefed, and delivered on time.
• Manage workload distribution among designers, ensuring quality and timely output.

Process Optimization

• Develop and implement scalable marketing workflows to enhance efficiency.
• Identify process gaps and propose improvements to boost productivity and cross-team collaboration.
• Foster a culture of continuous improvement within the marketing department.

Marketing Technology & Data

• Manage and optimize the marketing technology stack, including internal project management tools.
• Collaborate with IT and stakeholders to ensure effective system integration and usage.
• Maintain data quality and reporting infrastructure to support accurate insights and decision-making.

Requirements:

• Bachelor’s or Master’s degree in International Business Management, Operation Management, Business Administration, or related field. A background in process engineering is strongly preferred.
• Proven experience in project management, with a track record of successfully leading and completing projects.
• Experience in e-commerce, retail, or B2C/B2B marketing environments.
• Strong leadership skills and the ability to manage cross-functional teams.
• Advanced Microsoft Excel skills, including the ability to use formulas, pivot tables, and data visualization, which will be considered an added advantage.
• Excellent analytical, problem-solving, and process improvement skills.
• Proficient in project management software and tools.
• Exceptional communication and interpersonal skills, with the ability to engage and collaborate with all levels of the organization.
• Ability to manage multiple priorities in a fast-paced environment
• 2 to 5 years working experience in related fields.
• Good communication skills
• Good collaborative skills
• Team Player
• Excellent organizational and planning skills
• Excellent leadership, communication, and decision-making skills
• Proven ability to plan and manage budgets
• Able to communicate with representatives from China

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to [e-mail] to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref:20251012/029

Consultant: Vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A