Sales Consultant

CARSOME; Kota Kinabalu; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading car-buying service in Kota Kinabalu is seeking a Consultant to provide a transparent buying experience. The role involves assisting customers in selecting vehicles, guiding them through the purchasing process, and providing after-sale service. The ideal candidate should have sales experience and strong customer service skills, with motivation to thrive in a high-energy environment.

Qualifications

• Sales and customer service experience preferred, ideally in retail or hospitality.
• Ability to build relationships with customers.
• Good listening skills and strong customer focus.

Responsibilities

• Assist customers to find a vehicle that meets their needs.
• Guide customers through the sales process including test drives.
• Complete documentation to ensure smooth transactions.

Skills

Sales experience

Customer service experience

Listening skills

Self-motivation

Computer literacy

Job description

About You

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.
• Provide after-sale service.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Computer literacy.
• Training will be provided